Title: 401 – Issue With Loopback Requests
Last modified: March 30, 2024

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# 401 – Issue With Loopback Requests

 *  [hdtechlogic](https://wordpress.org/support/users/hdtechlogic/)
 * (@hdtechlogic)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/401-issue-with-loopback-requests/)
 * Hi there,
 * I have an issue on my WordPress site where some Cron actions don’t complete and
   in Site Health I have this message:
 * > **Your site could not complete a loopback request**
   > Loopback requests are used to run scheduled events, and are also used by the
   > built-in editors for themes and plugins to verify code stability.
   > The loopback request returned an unexpected http status code, 401, it was not
   > possible to determine if this will prevent features from working as expected.
 * Our hosting provider has spent considerable time with me on a live support session
   and can’t see anything peculiar from the server side.
 * The site was originally installed one level up in a /wordpress/ directory before
   being moved via SSH up into root. Could this be the cause?
 * Are there logs or other options to find out more details of what exactly is causing
   the 401 error to help me pinpoint the problem?
 * Many thanks.

Viewing 1 replies (of 1 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/401-issue-with-loopback-requests/#post-17539986)
 * Contact your hosting provider and ask them why loopback is failing on their server.

Viewing 1 replies (of 1 total)

The topic ‘401 – Issue With Loopback Requests’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [t-p](https://wordpress.org/support/users/t-p/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/401-issue-with-loopback-requests/#post-17539986)
 * Status: not resolved

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