Title: 403 error
Last modified: April 2, 2020

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# 403 error

 *  Resolved [bd2020](https://wordpress.org/support/users/bd2020/)
 * (@bd2020)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/403-error-89/)
 * Hi, I have taken over looking after a site that I did not create. All of a sudden
   I get a 403 error The following error occurred:
 * You are not permitted to access the requested URL.
    Please contact the webmaster
   with any queries.
 * I’ve tried to see how to fix but I can’t even log into the site. I am pretty 
   sure they have word Wordfence. Can someone help me out?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [WFGerroald](https://wordpress.org/support/users/wfgerald/)
 * (@wfgerald)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/403-error-89/#post-12619362)
 * Hey @bd2020m,
 * The quickest way back into the site will be to rename the Wordfence plugin directory
   to something like wordfence.bak. Once you’re back in the site you can rename 
   it back to re-enable it. Then you can navigate to **Wordfence > Live Traffic**
   to view why this lockout has happened. If you’d like, you can share the expanded
   Details as to why the lockout happened, and we can advise on how to prevent this
   in the future.
 * Please let me know how it goes.
 * Thanks,
 * Gerroald
 *  [WFGerroald](https://wordpress.org/support/users/wfgerald/)
 * (@wfgerald)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/403-error-89/#post-12720342)
 * Hey @bd2020m,
 * We haven’t heard back from you in a while, so I’ve gone ahead and marked this
   thread as resolved.
 * Please feel free to open another thread if you’re still having issues with Wordfence.
 * Thanks,
 * Gerroald

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘403 error’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [WFGerroald](https://wordpress.org/support/users/wfgerald/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/403-error-89/#post-12720342)
 * Status: resolved