Title: 403 error while installing
Last modified: August 31, 2016

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# 403 error while installing

 *  [arpayzant](https://wordpress.org/support/users/arpayzant/)
 * (@arpayzant)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/403-error-while-installing/)
 * Been trying to configure Easy PayPal (and WordPress for that matter) @ arpayzant.
   ca. The site is hosted by dotcanada.ca which uses Litespeed web server.
    With
   Easy PayPal, I get a 403 error when trying to save the settings with my “Order
   cancelled” page configured. I have my PayPal id configured. Actual message is:
 * 403
    Forbidden Access to this resource on the server is denied!
 * The page which seems to be causing the problem is : [http://arpayzant.ca/home/transaction-cancelled-2/](http://arpayzant.ca/home/transaction-cancelled-2/)
 * Somehow this got posted in the EZ PayPal forum. Sorry for any confusion that 
   may have caused.
 * [https://wordpress.org/plugins/wordpress-easy-paypal-payment-or-donation-accept-plugin/](https://wordpress.org/plugins/wordpress-easy-paypal-payment-or-donation-accept-plugin/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [mra13 / Team Tips and Tricks HQ](https://wordpress.org/support/users/mra13/)
 * (@mra13)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/403-error-while-installing/#post-6968447)
 * Your servers mod security rule is preventing the plugin from saving the settings.
   This is something only your hosting provider can fix.
 *  Thread Starter [arpayzant](https://wordpress.org/support/users/arpayzant/)
 * (@arpayzant)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/403-error-while-installing/#post-6968533)
 * Thanks for the response. I’ve been having a hard time configuring anything related
   to WordPress. Are there specific mod security rules my server needs to relax 
   for my configurations to proceed?
 * Thanks,
 * Alan
 *  Thread Starter [arpayzant](https://wordpress.org/support/users/arpayzant/)
 * (@arpayzant)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/403-error-while-installing/#post-6968565)
 * Server’s response thus far…
 * _“We are investigating this issue, but our server uses XML-RPC (for wordpress)
   and we are thinking this may be jetpack exclusive since no one else is complaining.
   Can you ask them to provide a list of source IPs so we can make sure they are
   whitelisted on the server?”_
 * Alan
 *  Plugin Contributor [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/403-error-while-installing/#post-6968880)
 * [@alan](https://wordpress.org/support/users/alan/), is your issue resolved?

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘403 error while installing’ is closed to new replies.

 * ![](https://ps.w.org/wordpress-easy-paypal-payment-or-donation-accept-plugin/
   assets/icon-128x128.png?rev=2722524)
 * [Easy Accept Payments via PayPal](https://wordpress.org/plugins/wordpress-easy-paypal-payment-or-donation-accept-plugin/)
 * [Support Threads](https://wordpress.org/support/plugin/wordpress-easy-paypal-payment-or-donation-accept-plugin/)
 * [Active Topics](https://wordpress.org/support/plugin/wordpress-easy-paypal-payment-or-donation-accept-plugin/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-easy-paypal-payment-or-donation-accept-plugin/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wordpress-easy-paypal-payment-or-donation-accept-plugin/reviews/)

## Tags

 * [403 error](https://wordpress.org/support/topic-tag/403-error/)
 * [configuration](https://wordpress.org/support/topic-tag/configuration/)
 * [Easy PayPal](https://wordpress.org/support/topic-tag/easy-paypal/)
 * [server configuration](https://wordpress.org/support/topic-tag/server-configuration/)
 * [XML-RPC](https://wordpress.org/support/topic-tag/xml-rpc/)

 * 4 replies
 * 3 participants
 * Last reply from: [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/403-error-while-installing/#post-6968880)
 * Status: not resolved