Hello, felicianf, & welcome. Actually, your entire homepage is not visible, I’m sorry to say. In which folder did you install WordPress?
I have installed it in the root folder.
Hello, felicianf. Please follow the below instructions carefully & completely.
1) Back up your database to your local computer.
https://codex.ww.wp.xz.cn/Backing_Up_Your_Database
2) Back up your wp-content folder, specifically your uploads folder & any purchased plugins or themes to your local machine.
3) Back up your wp-config.php file to your local box.
4) Reinstall WordPress.
5) Re-upload files as required, particularly your wp-config.php. Let’s see if that helps.
If you have any questions on any of the steps, please reply & ask.
Hi
Thanks for the help so far.
I have taken all the steps, re configured wp_config file and uploaded but still the problem is same.
Please help.
Thanks
Hello again, felicianf. Well, for example, if I type in:
http://www.negombolawsociety.com/index.php
I get a file not found. Do you see index.php in your root folder?
Reinstalling WordPress should’ve taken care of all that.
Do you have shared, VPS, or dedicated hosting, do you know?
Hi
Yes, I see the index.php file in the public_html folder.
I am not sure I have shared, VPS, or dedicated hosting.
Is it possible for me to send you my ftp credentials so that you can check?
Regards.
Do you know who your host is? Can you get a backup from them prior to your deleting these files?
I have a question in my mind as to whether this was actually a WordPress site, ie, your facebook page says the address was http://www.negombolawsociety.com/home.html. Either that needs to be updated, which is entirely possible, or this was not truly a WordPress site.
I think your first course of action is to ask your host if they have any recent backups. The likelihood is that they don’t, but asking never hurts.
Also, is your WordPress installed to the public_html folder? That is where it should be installed to.
http://www.negombolawsociety.com/home.html was the original page.
I have installed wordpress and after that http://www.negombolawsociety.com worked well with wordpress.
I have backed up the site and on examination of the folders I see that it contains all the uploaded files arranged according to months.
Yes wordpress is installed in the public_html folder.
Thanks for your time and patience.
Thanks for the help.
Greatly appreciated.
It was resolved by the hosting company.
Thanks again.
