403 Litespeed Server Error

  • Resolved art137

    (@art137)


    4 years, 11 months ago

    Really strange but I get a 403 error when the plugin is activated on two PDF but not on one. Deactivate and the errors go away.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author webaware

    (@webaware)

    4 years, 11 months ago

    G’day art137,

    A 403 means no permission. The most likely cause here is that you have uploaded the .zip file for those two as an attachment for the EDD Downloads, and EDD has put them inside its protected folder.

    Delete those .zip file, and add them directly to the Media Library or an external file source, then copy the link to each .zip file and add as the link for that EDD Download. They should then be accessible without EDD’s file protection.

    cheers,
    Ross

    Thread Starter art137

    (@art137)

    4 years, 10 months ago

    Perfect thank you

Viewing 2 replies - 1 through 2 (of 2 total)

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