Title: 403 page error & PHP session active + API REST errors Last modified: October 12, 2022 --- # 403 page error & PHP session active + API REST errors * Resolved [bastien2](https://wordpress.org/support/users/bastien2/) * (@bastien2) * [3 years, 7 months ago](https://wordpress.org/support/topic/403-page-error-php-session-active-api-rest-errors/) * Hi. I had to create another account to finally be able to login. I really need your help! For the last 2 weeks, every time I install WooCommerce, even if at first everything seems fine, there is always a moment when 3 errors appear and never go away. It’s very problematic. * LIST OF ERRORS: 1) 403 page when trying to access [https://ehbinthekitchen.com/wp-login.php](https://ehbinthekitchen.com/wp-login.php) * 2) An active PHP session was detected A PHP session was created by a session_start() function call. This interferes with REST API and loopback requests. The session should be closed by session_write_close() before making any HTTP requests. * 3) The REST API encountered an error The REST API is one way WordPress, and other applications, communicate with the server. One example is the block editor screen, which relies on this to display, and save, your posts and pages. * The REST API request failed due to an error. Error: cURL error 28: Operation timed out after 10000 milliseconds with 0 bytes received (http_request_failed) * I know that a lot of people have had the exact problem in the past, so I already tried to solve mine through the solutions given to them. It never worked. I tried with Twenty Twenty default theme + all my plugins activated. I tried with Hello Elementor theme + all my plugins activated. I tried with both themes + deactivating plugins and switching them back on one by one, while checking each time my Health Status page. * The result is always the same: these errors appear and I’m f*****. I already reinitialized my WordPress website 3 times! I’m now desperate to see my situation solved. I don’t know what to do. It’s hard to have the strength to start over again… * WooCommerce just updated but these errors are still there. WooCommerce info: * ``` ### WordPress Environment ### WordPress address (URL): https://ehbinthekitchen.com Site address (URL): https://ehbinthekitchen.com WC Version: 7.0.0 REST API Version: ✔ 7.0.0 WC Blocks Version: ✔ 8.5.1 Action Scheduler Version: ✔ 3.4.0 Log Directory Writable: ✔ WP Version: 6.0.2 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.4.30 PHP Post Max Size: 128 MB PHP Time Limit: 360 PHP Max Input Vars: 200000 cURL Version: 7.71.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 5.5.5-10.3.35-MariaDB Max Upload Size: 128 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 7.0.0 WC Database Prefix: wp_ Total Database Size: 37.55MB Database Data Size: 29.96MB Database Index Size: 7.59MB wp_woocommerce_sessions: Data: 0.00MB + 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WordPress: by Really Simple Plugins – 1.2.1 Complianz | GDPR/CCPA Cookie Consent: by Really Simple Plugins – 6.3.3 Elementor: by Elementor.com – 3.7.8 WebToffee PayPal Express Checkout Payment Gateway for WooCommerce ( Free ): by WebToffee – 1.7.5 WPCode - Insert Headers, Footers, and Code Snippets: by WPCode – 2.0.2 LiteSpeed Cache: by LiteSpeed Technologies – 5.2.1 TranslatePress - Multilingual: by Cozmoslabs Razvan Mocanu Madalin Ungureanu Cristophor Hurduban – 2.3.8 Spectra: by Brainstorm Force – 2.0.13 Booster for WooCommerce: by Pluggabl LLC – 5.6.6 PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.2.1 WooCommerce: by Automattic – 7.0.0 WP Maintenance: by Florent Maillefaud – 6.1.1 WP Reset: by WebFactory Ltd – 1.95 SEOPress: by The SEO Guys at SEOPress – 6.0.2 Smush: by WPMU DEV – 3.11.1 WPForms Lite: by WPForms – 1.7.7.1 WPvivid Backup Plugin: by WPvivid Team – 0.9.78 ### Inactive Plugins (0) ### ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ Enforce Approved Product Download Directories: ✔ ### WC Pages ### Shop base: #46 - /services/ Cart: #7 - /cart/ Checkout: #8 - /checkout/ My account: #9 - /my-account/ Terms and conditions: #10 - /refund_returns/ ### Theme ### Name: Hello Elementor Version: 2.6.1 Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products experimental-product-tour shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ✔ Next scheduled: 2022-10-12 13:49:03 +02:00 Options: ✔ Notes: 42 Onboarding: skipped ### Action Scheduler ### Complete: 79 Oldest: 2022-10-08 17:46:59 +0200 Newest: 2022-10-12 10:52:06 +0200 Pending: 5 Oldest: 2022-10-12 15:54:57 +0200 Newest: 2022-10-17 11:57:37 +0200 ### Status report information ### Generated at: 2022-10-12 10:53:03 +02:00 ``` * Here is my WordPress info if it might help: * ``` ### wp-core ### version: 6.0.2 site_language: en_US user_language: en_US timezone: Europe/Paris permalink: /%postname%/ https_status: true multisite: false user_registration: 0 blog_public: 1 default_comment_status: open environment_type: production user_count: 1 dotorg_communication: true ### wp-paths-sizes ### wordpress_path: /home/cdfuydmh/public_html wordpress_size: 59.10 MB (61975368 bytes) uploads_path: /home/cdfuydmh/public_html/wp-content/uploads uploads_size: 38.32 MB (40185233 bytes) themes_path: /home/cdfuydmh/public_html/wp-content/themes themes_size: 1.99 MB (2091285 bytes) plugins_path: /home/cdfuydmh/public_html/wp-content/plugins plugins_size: 199.46 MB (209149010 bytes) database_size: 37.86 MB (39696557 bytes) total_size: 336.74 MB (353097453 bytes) ### wp-active-theme ### name: Hello Elementor (hello-elementor) version: 2.6.1 author: Elementor Team author_website: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash parent_theme: none theme_features: core-block-patterns, widgets-block-editor, post-thumbnails, menus, automatic-feed-links, title-tag, html5, custom-logo, editor-style, align-wide, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider theme_path: /home/cdfuydmh/public_html/wp-content/themes/hello-elementor auto_update: Enabled ### wp-themes-inactive (1) ### Twenty Twenty: version: 2.0, author: the WordPress team, Auto-updates disabled ### wp-plugins-active (17) ### Booster for WooCommerce: version: 5.6.6, author: Pluggabl LLC, Auto-updates enabled Burst Statistics - Privacy-Friendly Analytics for WordPress: version: 1.2.1, author: Really Simple Plugins, Auto-updates enabled Complianz | GDPR/CCPA Cookie Consent: version: 6.3.3, author: Really Simple Plugins, Auto-updates enabled Elementor: version: 3.7.8, author: Elementor.com, Auto-updates enabled LiteSpeed Cache: version: 5.2.1, author: LiteSpeed Technologies, Auto-updates enabled PDF Invoices & Packing Slips for WooCommerce: version: 3.2.1, author: WP Overnight, Auto-updates enabled SEOPress: version: 6.0.2, author: The SEO Guys at SEOPress, Auto-updates enabled Smush: version: 3.11.1, author: WPMU DEV, Auto-updates enabled Spectra: version: 2.0.13, author: Brainstorm Force, Auto-updates enabled TranslatePress - Multilingual: version: 2.3.8, author: Cozmoslabs, Razvan Mocanu, Madalin Ungureanu, Cristophor Hurduban, Auto-updates enabled WebToffee PayPal Express Checkout Payment Gateway for WooCommerce ( Free ): version: 1.7.5, author: WebToffee, Auto-updates enabled WooCommerce: version: 7.0.0, author: Automattic, Auto-updates enabled WPCode - Insert Headers, Footers, and Code Snippets: version: 2.0.2, author: WPCode, Auto-updates enabled WPForms Lite: version: 1.7.7.1, author: WPForms, Auto-updates enabled WP Maintenance: version: 6.1.1, author: Florent Maillefaud, Auto-updates enabled WP Reset: version: 1.95, author: WebFactory Ltd, Auto-updates enabled WPvivid Backup Plugin: version: 0.9.78, author: WPvivid Team, Auto-updates disabled ### wp-media ### image_editor: WP_Image_Editor_Imagick imagick_module_version: 1808 imagemagick_version: ImageMagick 7.1.0-20 Q16-HDRI x86_64 2022-01-22 https://imagemagick.org imagick_version: 3.5.1 file_uploads: File uploads is turned off post_max_size: 128M upload_max_filesize: 128M max_effective_size: 128 MB max_file_uploads: 20 imagick_limits: imagick::RESOURCETYPE_AREA: 122 MB imagick::RESOURCETYPE_DISK: 1073741824 imagick::RESOURCETYPE_FILE: 37500 imagick::RESOURCETYPE_MAP: 512 MB imagick::RESOURCETYPE_MEMORY: 256 MB imagick::RESOURCETYPE_THREAD: 1 imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, ASHLAR, AVI, AVIF, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUBE, CUR, CUT, DATA, DCM, DCR, DCRAW, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FARBFELD, FAX, FF, FILE, FITS, FL32, FLV, FRACTAL, FTP, FTS, FTXT, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, HALD, HDR, HEIC, HEIF, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, KERNEL, LABEL, M2V, M4V, MAC, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORA, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PHM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PS, PS2, PS3, PSB, PSD, PTIF, PWP, QOI, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGB565, RGBA, RGBO, RGF, RLA, RLE, RMF, RSVG, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TM2, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YAML, YCbCr, YCbCrA, YUV gd_version: 2.2.5 gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM ghostscript_version: 9.25 ### wp-server ### server_architecture: Linux 3.10.0-962.3.2.lve1.5.70.el7.x86_64 x86_64 httpd_software: LiteSpeed php_version: 7.4.30 64bit php_sapi: litespeed max_input_variables: 200000 time_limit: 360 memory_limit: 512M max_input_time: 360 upload_max_filesize: 128M php_post_max_size: 128M curl_version: 7.71.0 OpenSSL/1.1.1d suhosin: false imagick_availability: true pretty_permalinks: true htaccess_extra_rules: true ### wp-database ### extension: mysqli server_version: 10.3.35-MariaDB client_version: mysqlnd 7.4.30 max_allowed_packet: 536870912 max_connections: 1024 ### wp-constants ### WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /home/cdfuydmh/public_html/wp-content WP_PLUGIN_DIR: /home/cdfuydmh/public_html/wp-content/plugins WP_MEMORY_LIMIT: 40M WP_MAX_MEMORY_LIMIT: 512M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: true CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_ENVIRONMENT_TYPE: Undefined DB_CHARSET: utf8 DB_COLLATE: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable mu-plugins: writable ### wpforms ### version: 1.7.7.1 lite: Oct 8, 2022 @ 5:45pm upload_dir: Writable total_forms: 1 total_submissions: undefined ``` * I hope you will able to help me! Viewing 7 replies - 1 through 7 (of 7 total) * [SITEWEB44](https://wordpress.org/support/users/siteweb44/) * (@siteweb44) * [3 years, 7 months ago](https://wordpress.org/support/topic/403-page-error-php-session-active-api-rest-errors/#post-16092036) * Hi For the error N°1, no 403, i can see the login page * Thread Starter [bastien2](https://wordpress.org/support/users/bastien2/) * (@bastien2) * [3 years, 7 months ago](https://wordpress.org/support/topic/403-page-error-php-session-active-api-rest-errors/#post-16092079) * Hi, * Yes I should have mentioned that sometimes this page works. Yesterday and this morning it didn’t work (I should have taken a screenshot…), but right now the page works again as you said (even if I don’t know for how long). * This error isn’t really the one that gets on my nerve. The other two are the real issue here. * [xue28 (woo-hc)](https://wordpress.org/support/users/xue28/) * (@xue28) * [3 years, 7 months ago](https://wordpress.org/support/topic/403-page-error-php-session-active-api-rest-errors/#post-16094505) * Hi [@bastien2](https://wordpress.org/support/users/bastien2/) * Thanks for reaching out! * ``` WC Version: 7.0.0 WC Database Version: 7.0.0 ``` * As a first step, please [update WooCommerce](https://woocommerce.com/document/updating-woocommerce/) core and database to the latest release. * `Error: cURL error 28: Operation timed out after 10000 milliseconds with 0 bytes received (http_request_failed)` * The cURL error 28: Operation timed out error indicates that the server was unable to download the zip file containing the new files before it reached your server’s connection timeout limit. * I found this article on [How to fix cURL error 28: Connection timed out after X milliseconds](https://www.wpbeginner.com/wp-tutorials/how-to-fix-curl-error-28-connection-timed-out-after-x-milliseconds/). Can you please try the suggested solutions here and see if this works? * Thread Starter [bastien2](https://wordpress.org/support/users/bastien2/) * (@bastien2) * [3 years, 7 months ago](https://wordpress.org/support/topic/403-page-error-php-session-active-api-rest-errors/#post-16095171) * Hi, thanks for your answer. * I already updated WooCommerce yesterday because the plugin asked me to, thus I don’t know how to check if it needs another update? (even after reading your link) * However, I found this error in the “Journal” of WooCommerce. It’s a bit old and I don’t know if it’s linked to my situation, but here it is: “fatal-errors-2022- 10-08-67e87138249f38a5afbaf58a0c5d7dcd.log” * ``` 2022-10-08T12:02:28+00:00 CRITICAL Uncaught Error: Call to undefined method stdClass::has_cap() in /home/cdfuydmh/public_html/wp-includes/capabilities.php:801 Stack trace: #0 /home/cdfuydmh/public_html/wp-content/plugins/woocommerce/includes/wc-user-functions.php(862): user_can(Object(stdClass), 'manage_woocomme...') #1 /home/cdfuydmh/public_html/wp-includes/class-wp-hook.php(307): wc_maybe_store_user_agent('Bastien', Object(stdClass)) #2 /home/cdfuydmh/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #3 /home/cdfuydmh/public_html/wp-includes/plugin.php(476): WP_Hook->do_action(Array) #4 /home/cdfuydmh/public_html/wp-content/plugins/backup-backup/includes/initializer.php(883): do_action('wp_login', 'Bastien', Object(stdClass)) #5 /home/cdfuydmh/public_html/wp-includes/class-wp-hook.php(307): BMI\Plugin\Backup_Migration_Plugin->handle_downloading('') #6 /home/cdfuydmh/public_html/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #7 /home/cdfuydmh/public_html/wp-includes/plugin.php(476): W in /home/cdfuydmh/public_html/wp-includes/capabilities.php on line 801 ``` * As for the article you sent me about the cURL error 28, the only thing I didn’t do before and can try is top update my cURL version (I have 7.71 currently and the article says I should have 7.74 or higher). I just sent a ticket to my WordPress hosting company to see what they can do about it. * However, will solving the cURL error also solve the PHP session error? * [anastas10s](https://wordpress.org/support/users/anastas10s/) * (@anastas10s) * [3 years, 7 months ago](https://wordpress.org/support/topic/403-page-error-php-session-active-api-rest-errors/#post-16099345) * Hi there [@bastien2](https://wordpress.org/support/users/bastien2/) 👋 * > Hi. I had to create another account to finally be able to login. I really need > your help! > For the last 2 weeks, every time I install WooCommerce, even if > at first everything seems fine, there is always a moment when 3 errors appear > and never go away. It’s very problematic. * > I already reinitialized my WordPress website 3 times! I’m now desperate to > see my situation solved. I don’t know what to do. It’s hard to have the strength > to start over again… * I understand how frustrating this can be, especially when it spans 2 weeks time. There are 3 errors you are reporting here. * As a first move, I went ahead with browsing `https://ehbinthekitchen.com/wp-login. php` and [the page loaded fine, without errors](https://snipboard.io/H0p4SG.jpg); even after reloading and having the browser console open to investigate for errors. * [The site is behind a coming soon message](https://snipboard.io/OilnCV.jpg), so further investigation was not possible at this time. * Thank you for taking the time to test for conflicts under various set up combinations. I’d like to clarify the following, please. Could you check if you are able to reproduce the issues you are reporting here under the following conditions: * 1. An unmodified WordPress installation, using a default theme such as `Twenty Twenty` or [Storefront](https://wordpress.org/themes/storefront/) active. 2. No other plugins except for `WooCommerce` ctive. * If yes, please do let us know. * Thread Starter [bastien2](https://wordpress.org/support/users/bastien2/) * (@bastien2) * [3 years, 7 months ago](https://wordpress.org/support/topic/403-page-error-php-session-active-api-rest-errors/#post-16100037) * Hi, thank you for your time. For the wp-login page, yes these past few days it’s working again. I don’t know why but that’s good news. And yes that’s normal because I use WP Maintenance to avoid visitors seeing my work in progress. * I tried the following: 1) Twenty Twenty theme + all my plugins activated: the errors are still there. 2) Twenty Twenty theme + all my plugins deactivated: the errors are gone. 3) Twenty Twenty theme + all my plugins deactivated except for WooCommerce plugin: the errors are gone. * After waiting for some time (maybe 20mn or so), I reactivated all my plugins and the errors were here again. I thought that maybe it was another plugin linked to WooCommerce that was causing these. I was using “WebToffee” and “Booster for WooCommerce”. I tried new association and now it seems that it was “Booster for WooCommerce” the culprit? * It’s weird since I’m sure that last week it was WooCommerce, but if it’s really that plugin it should be good now. I don’t know if I can close this thread and reopen it later if need be? * [Saif](https://wordpress.org/support/users/babylon1999/) * (@babylon1999) * [3 years, 7 months ago](https://wordpress.org/support/topic/403-page-error-php-session-active-api-rest-errors/#post-16102532) * Hello [@bastien2](https://wordpress.org/support/users/bastien2/), * > I tried the following: > 1) Twenty Twenty theme + all my plugins activated: > the errors are still there. 2) Twenty Twenty theme + all my plugins deactivated: > the errors are gone. 3) Twenty Twenty theme + all my plugins deactivated except > for WooCommerce plugin: the errors are gone. * That’s some great troubleshooting. Seems like you have another plugin on your site that’s causing the problem. * Since everything is working fine with Twenty Twenty and WooCommerce, the next step is to activate each plugin one by one to see which one is causing the problem. * > It’s weird since I’m sure that last week it was WooCommerce, but if it’s really > that plugin it should be good now. > I don’t know if I can close this thread > and reopen it later if need be? * It’s up to you, we’ll keep it open on the off chance you have another question. If you feel nothing can be added here, feel free to set it as **Resolved**. * Cheers! Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘403 page error & PHP session active + API REST errors’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) ## Tags * [api](https://wordpress.org/support/topic-tag/api/) * [API REST](https://wordpress.org/support/topic-tag/api-rest/) * [php](https://wordpress.org/support/topic-tag/php/) * [php session](https://wordpress.org/support/topic-tag/php-session/) * 7 replies * 5 participants * Last reply from: [Saif](https://wordpress.org/support/users/babylon1999/) * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/403-page-error-php-session-active-api-rest-errors/#post-16102532) * Status: resolved