Title: 403s and Unknown Errors
Last modified: May 16, 2025

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# 403s and Unknown Errors

 *  Resolved [Alusza](https://wordpress.org/support/users/alusza/)
 * (@alusza)
 * [1 year ago](https://wordpress.org/support/topic/403s-and-unknown-errors/)
 * Hello. Broken Link Checker was working great up until about two months ago but
   now is reporting 150 links as broken. The vast majority are “Unknown Errors”,
   but also tens of 403s, 405s, 406s. I’ve manually checked very many of these and
   the links were all fine. I checked with hosting and cURL is enabled both on the
   staging site and the live site. I also checked the live site (an exact copy of
   staging) and the results are the same.
   Not sure what to do and hoping you can
   help. Thanks!Here is the log for one such “unknown error” where the link is actually
   working:
 *     ```wp-block-code
       Link last checked: May 16, 2025HTTP code: 0Response time: 0.191 secondsFinal URL: https://www2.gov.bc.ca/gov/content/employment-business/business/liquor-regulation-licensing/about-lcrb/bulletins/bulletin-23-01-extension-of-tesas-to-dec-31-2024Redirect count: 0Instance count: 1This link has failed 2 times.This link has been broken for 1 hour.Log: [Warning] Could't follow the redirect URL (if any) because safemode or open base dir enabledEmpty reply from server [Error #52]=== (No response) === Response headers Request headersGET /gov/content/employment-business/business/liquor-regulation-licensing/about-lcrb/bulletins/bulletin-23-01-extension-of-tesas-to-dec-31-2024 HTTP/1.1Host: www2.gov.bc.caUser-Agent: WPMU DEV Broken Link Checker Local EngineAccept: /Accept-Encoding: deflate, gzip, brReferer: https://thriveadvisors.wordkeeper.netConnection: closeRange: bytes=0-2048Link is broken.
       ```
   
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2F403s-and-unknown-errors%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Patrick – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport12/)
 * (@wpmudevsupport12)
 * [1 year ago](https://wordpress.org/support/topic/403s-and-unknown-errors/#post-18470159)
 * Hi [@alusza](https://wordpress.org/support/users/alusza/)
 * I hope you are doing well.
 * I tested the shared URL with the Local Engine and it worked well [https://monosnap.com/file/4oTlkpdJitPWogdoiwz9tt4HCTs4sE](https://monosnap.com/file/4oTlkpdJitPWogdoiwz9tt4HCTs4sE),
   but note that the cURL is made from your server, if any those URLs blocked the
   server IP then it will return the non-200 status code.
 * However, I noticed “Could’t follow the redirect URL (if any) because safemode
   or open base dir enabled”
 * Could you confirm if open_basedir is enabled and if so disable it for a test 
   to see if makes any difference for this link.
 * Alternatively you can test the Cloud Engine, I tested the link with Cloud Engine
   and got a valid link as well.
 * Best Regards
    Patrick Freitas
 *  Thread Starter [Alusza](https://wordpress.org/support/users/alusza/)
 * (@alusza)
 * [1 year ago](https://wordpress.org/support/topic/403s-and-unknown-errors/#post-18474869)
 * Hi Patrick. Thanks for the quick response.
 * I’ll check open_basedir with hosting. I’ll test the cloud engine, though I’m 
   pretty sure I already did with the same results.
 *  Plugin Support [Nebu John – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport14/)
 * (@wpmudevsupport14)
 * [1 year ago](https://wordpress.org/support/topic/403s-and-unknown-errors/#post-18477759)
 * Hi [@alusza](https://wordpress.org/support/users/alusza/),
 * Please update us with the results for any further clarification, we are here 
   to help.
 * Best Regards,
    Nebu John
 *  Plugin Support [Amin – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support2/)
 * (@wpmudev-support2)
 * [1 year ago](https://wordpress.org/support/topic/403s-and-unknown-errors/#post-18492718)
 * Hello [@alusza](https://wordpress.org/support/users/alusza/)
 * We haven’t heard from you in some time, so I will mark this thread as resolved.
   If you have any more questions or need further assistance, please let us know!
 * Kind Regards,
    Amin

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘403s and Unknown Errors’ is closed to new replies.

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 * 4 replies
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 * Last reply from: [Amin – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support2/)
 * Last activity: [1 year ago](https://wordpress.org/support/topic/403s-and-unknown-errors/#post-18492718)
 * Status: resolved