Title: 404 error on installer.php
Last modified: August 22, 2016

---

# 404 error on installer.php

 *  Resolved [Evan Henry](https://wordpress.org/support/users/evan-henry/)
 * (@evan-henry)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/404-error-on-installerphp/)
 * I have the installer and archive files FTP’d to my server. Everything is present
   and accounted for, _but_ whenever I attempt to navigate to the mysite.com/installer.
   php file, I get a 404 Not Found error. Should I be aiming for a different URL(
   ftp://ftp.mysite…?) or is that correct? If so, what exactly might I be 
   doing wrong?
 * The only two directories on the server right now are “logs” and “Duplicator” (
   which is the directory I created to put the installer and archive files in). 
   Do I need to tinker around with that somehow?
 * Thanks in advance…
 * [https://wordpress.org/plugins/duplicator/](https://wordpress.org/plugins/duplicator/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [Evan Henry](https://wordpress.org/support/users/evan-henry/)
 * (@evan-henry)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/404-error-on-installerphp/#post-5818473)
 * Disregard! I am a moron; I had forgotten to put the Duplicator directory in my
   site’s directory, so it was sitting on the server on the same level, but outside
   my site!
 *  [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * (@corylamleorg)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/404-error-on-installerphp/#post-5818749)
 * No Problem… Thanks for the update!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘404 error on installer.php’ is closed to new replies.

 * ![](https://ps.w.org/duplicator/assets/icon-256x256.png?rev=2906985)
 * [Duplicator - Backups & Migration Plugin - Cloud Backups, Scheduled Backups, & More](https://wordpress.org/plugins/duplicator/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/duplicator/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/duplicator/)
 * [Active Topics](https://wordpress.org/support/plugin/duplicator/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/duplicator/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/duplicator/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Cory Lamle](https://wordpress.org/support/users/corylamleorg/)
 * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/404-error-on-installerphp/#post-5818749)
 * Status: resolved