Title: 404 errors, Broken website Last modified: January 9, 2023 --- # 404 errors, Broken website * Resolved [archfabricationandmachine](https://wordpress.org/support/users/archfabricationandmachine/) * (@archfabricationandmachine) * [3 years, 5 months ago](https://wordpress.org/support/topic/404-errors-broken-website/) * Hello, i have an issue with the plugin. I believe it started when i changed my image upload path to a subdomain. I checked for the files that are givingthe 404 error and they appear to be at the path theyre being looked for, but i still have an issue.Not sure how to go about fixing this. Ive disabled the plugin as that fixed my website for the time being. * Attached is the 404 error with the path seeking the file and my media filepaths. * ![](https://i0.wp.com/media.archfabandmachine.com/wp-content/uploads/2023/01/ optimizer404.png?ssl=1) * ![](https://i0.wp.com/media.archfabandmachine.com/wp-content/uploads/2023/01/ optimizer404paths.png?ssl=1) * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2F404-errors-broken-website%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Support [Simeon Boev](https://wordpress.org/support/users/k3llanved/) * (@k3llanved) * [3 years, 5 months ago](https://wordpress.org/support/topic/404-errors-broken-website/#post-16356658) * Hello [@archfabricationandmachine](https://wordpress.org/support/users/archfabricationandmachine/), * I would recommend updating the Full URL path to use only the sub-domain without the wp-content part. Once you do so flush the generated cache and assets using the Purge Cache option in the admin menu. Something else I would strongly recommend is removing the screenshot from the post as it contains sensitive information about your website. * Best Regards, * Simeon Boev * Thread Starter [archfabricationandmachine](https://wordpress.org/support/users/archfabricationandmachine/) * (@archfabricationandmachine) * [3 years, 5 months ago](https://wordpress.org/support/topic/404-errors-broken-website/#post-16356739) * When i use only the subdomain without the wp-content part, all of my images disappear in the filebird app under media. It shows the places for them, but the images don’t show up. Doesn’t seem i can edit my post, but i linked those images from my website, so i deleted them, but they still show up. I checked the file manager in siteground and the images are deleted, But i can still point my browser to their address. Strange. - This reply was modified 3 years, 5 months ago by [archfabricationandmachine](https://wordpress.org/support/users/archfabricationandmachine/). * Plugin Support [Simeon Boev](https://wordpress.org/support/users/k3llanved/) * (@k3llanved) * [3 years, 5 months ago](https://wordpress.org/support/topic/404-errors-broken-website/#post-16356874) * Most likely you would have to perform a search and replace to update the information in the database of the website as well. Keep in mind that existing images and content most likely still uses the old paths. Just make sure to create a backup of the database before you perform the search and replace. * Best Regards, * Simeon Boev * Thread Starter [archfabricationandmachine](https://wordpress.org/support/users/archfabricationandmachine/) * (@archfabricationandmachine) * [3 years, 5 months ago](https://wordpress.org/support/topic/404-errors-broken-website/#post-16359358) * So to get this plug-in to work properly, AND serve images from subdomain, how exactly does media need to be configured? * Since my website is small, I’m considering delete info all of my images/media and re-uploading to ensure they’re all on the correct path. * also is there a reason why I’ve deleted the images in this post from my hosting yet they are still being served at their web address? * Plugin Support [kuzmanstoyanov](https://wordpress.org/support/users/kuzmanstoyanov/) * (@kuzmanstoyanov) * [3 years, 5 months ago](https://wordpress.org/support/topic/404-errors-broken-website/#post-16360047) * Hello [@archfabricationandmachine](https://wordpress.org/support/users/archfabricationandmachine/), * After previewing the case I confirm SiteGround Optimizer is compatible with WordPress sites that use a custom upload folder, but as long as it is located inside the document root folder of the application. In this particular case, the static content is uploaded to the document root folder of a subdomain, which interferes with the Combine CSS and JS functions.  * I have already reported the issue to our developers. They will preview it as soon as possible and confirm if this could be achieved with SiteGround Optimizer. * In the meantime, I would advise you to keep the Combine CSS and Combine JS features disabled. * In regards to the deleted image, I confirm it has been removed from the origin server, but it still appears here as it has already been uploaded to the WordPress forum. What Simeon meant was that you try to edit your reply here in the forum, if possible, and remove the image. * Best Regards,  Kuzman Stoyanov * Thread Starter [archfabricationandmachine](https://wordpress.org/support/users/archfabricationandmachine/) * (@archfabricationandmachine) * [3 years, 5 months ago](https://wordpress.org/support/topic/404-errors-broken-website/#post-16364728) * Can you confirm that the field “Store uploads in this folder” should be populated as “/home/customer/www/subdomain.domain.com/public_html/wp-content/uploads/”? And the “Full URL path to files” field should be populated as “[https://sub.domain.com/wp-content/uploads”](https://sub.domain.com/wp-content/uploads”);? Set up this way, my images upload to the correct folder, and display properly in my website. Is this all correct? * Plugin Support [Delyan Delov](https://wordpress.org/support/users/delyandelov/) * (@delyandelov) * [3 years, 5 months ago](https://wordpress.org/support/topic/404-errors-broken-website/#post-16364750) * Hi [@archfabricationandmachine](https://wordpress.org/support/users/archfabricationandmachine/), * Yes, the configuration seems to be correct. However, as my colleague already mentioned, you will not be able to use the CSS/JS Combination functionality of our plugin with such a configuration. * Thread Starter [archfabricationandmachine](https://wordpress.org/support/users/archfabricationandmachine/) * (@archfabricationandmachine) * [3 years, 5 months ago](https://wordpress.org/support/topic/404-errors-broken-website/#post-16366351) * No problem. Understood. Just wanted to make sure my configuration was correct to avoid any other possible issues. * thanks! Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘404 errors, Broken website’ is closed to new replies. * ![](https://ps.w.org/sg-cachepress/assets/icon-256x256.gif?rev=2971889) * [Speed Optimizer - The All-In-One Performance-Boosting Plugin](https://wordpress.org/plugins/sg-cachepress/) * [Support Threads](https://wordpress.org/support/plugin/sg-cachepress/) * [Active Topics](https://wordpress.org/support/plugin/sg-cachepress/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/sg-cachepress/unresolved/) * [Reviews](https://wordpress.org/support/plugin/sg-cachepress/reviews/) * 8 replies * 4 participants * Last reply from: [archfabricationandmachine](https://wordpress.org/support/users/archfabricationandmachine/) * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/404-errors-broken-website/#post-16366351) * Status: resolved