Title: 404 Errors/Site not Loading
Last modified: October 12, 2017

---

# 404 Errors/Site not Loading

 *  [lilyliseno](https://wordpress.org/support/users/lilyliseno/)
 * (@lilyliseno)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/404-errors-site-not-loading/)
 * Hello, I am really hoping someone here can point me in the direction on fixing
   this problem. One of my client’s sites has been giving 404 errors off and on 
   for the past month, and now I can’t even login. She contacted her host and they
   said it was the plugins, so they deactivated half of them and it was working 
   much better, but now it’s not even loading at all. Where should I start with 
   this? I don’t know a lot about 404 errors and all that.. I can give any more 
   info thats needed. Thanks!
 * The site is [http://www.maddymoon.com](http://www.maddymoon.com)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2F404-errors-site-not-loading%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/404-errors-site-not-loading/#post-9581306)
 * Try [manually resetting your plugins](https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)(
   no Dashboard access required). If that resolves the issue, reactivate each one
   individually until you find the cause.
 * If that does not resolve the issue, access your server via [SFTP or FTP](https://codex.wordpress.org/FTP_Clients),
   or a file manager in your hosting account’s control panel, navigate to `/wp-content/
   themes/` and rename the directory of your currently active theme. This will force
   the default theme to activate and hopefully rule-out a theme-specific issue (
   theme functions can interfere like plugins).
 *  [aCstudent](https://wordpress.org/support/users/acstudent/)
 * (@acstudent)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/404-errors-site-not-loading/#post-9581868)
 * You also might want to check your cPanel or other hosting error log. Sucuri Site
   Check reports a 403 error ([https://sitecheck.sucuri.net/results/www.maddymoon.com](https://sitecheck.sucuri.net/results/www.maddymoon.com))
   which, if I’m not mistaken, should be logged and might point you in right direction.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘404 Errors/Site not Loading’ is closed to new replies.

## Tags

 * [errors](https://wordpress.org/support/topic-tag/errors/)
 * [loading](https://wordpress.org/support/topic-tag/loading/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 3 participants
 * Last reply from: [aCstudent](https://wordpress.org/support/users/acstudent/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/404-errors-site-not-loading/#post-9581868)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics