Title: 500 error code
Last modified: August 30, 2016

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# 500 error code

 *  [webdesigntouch](https://wordpress.org/support/users/webdesigntouch/)
 * (@webdesigntouch)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/500-error-code-1/)
 * Hi,
 * I’ve installed Genesis Simple Sidebar on my website.
 * While I was creating a new sidebar, I was brought to a 500 error page. I only
   clicked on the “Add New Sidebar” button on the page.
 * Screenshot of the error page: [http://screencast.com/t/AgbljCrtkH](http://screencast.com/t/AgbljCrtkH)
 * Please let me know what would be the cause of this problem and how I can fix 
   this? I’m in a middle of building a site for a client so your reply is very important
   to me. I appreciate your help. Thank you!
 * George
 * [https://wordpress.org/plugins/genesis-simple-sidebars/](https://wordpress.org/plugins/genesis-simple-sidebars/)

The topic ‘500 error code’ is closed to new replies.

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## Tags

 * [500 error](https://wordpress.org/support/topic-tag/500-error/)

 * 0 replies
 * 1 participant
 * Last reply from: [webdesigntouch](https://wordpress.org/support/users/webdesigntouch/)
 * Last activity: [10 years, 10 months ago](https://wordpress.org/support/topic/500-error-code-1/)
 * Status: not resolved