Title: 500 Error Code
Last modified: September 15, 2017

---

# 500 Error Code

 *  Resolved [TPost](https://wordpress.org/support/users/tberkow3/)
 * (@tberkow3)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/500-error-code-3/)
 * I have the plugin setup and Hubspot integrated. I added a form with the exact
   form fields, including a dropdown. Once the form is submitted, it takes me to
   a Error 500 page. I disabled the Hubspot plugin and the form went through just
   fine.
 * How can I fix that issue? I am not sure what is causing it.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Chris Lagasse](https://wordpress.org/support/users/soben/)
 * (@soben)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/500-error-code-3/#post-9507108)
 * Hi tberkow3,
 * If you have access to your site’s files, or if you can set up a sandbox environment
   for your site, can you please enable debug mode for our plugin, by adding `define('
   GF_HUBSPOT_DEBUG', true);` to your wp-config.php and then after attempting another
   submission, help us discover what the error message is (it will be available 
   in your `wp-content/uploads` folder as `gf-hubspot.log`
 * Hope to help you resolve the problem, but more information is certainly needed
   🙂
 * I am assuming you are using the latest WP and latest version of our plugin?
 * Thanks,
    -Chris.
 *  Thread Starter [TPost](https://wordpress.org/support/users/tberkow3/)
 * (@tberkow3)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/500-error-code-3/#post-9515261)
 * I figured it out!! I didnt realize the form I was using had a captcha on it. 
   I removed that and it worked. Will this plugin work with conditional logic fields?
 *  Plugin Author [Chris Lagasse](https://wordpress.org/support/users/soben/)
 * (@soben)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/500-error-code-3/#post-9517539)
 * Good to know! I’m assuming the captcha was on the HubSpot side that was causing
   it?
 * Conditional Logic fields are a quirky thing. This plugin kinda sorta has support
   for conditionals. That said, it does not compare HubSpot or GF to check for the
   status of these conditional fields… It’ll send the data, if there is any in the
   fields that it’s told to send. Period. Assuming there are no “required” fields
   under the conditions, you should be good to go.
 * I hope that makes sense.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘500 Error Code’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/gravityforms-hubspot_26e0df.svg)
 * [HubSpot for Gravity Forms](https://wordpress.org/plugins/gravityforms-hubspot/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/gravityforms-hubspot/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/gravityforms-hubspot/)
 * [Active Topics](https://wordpress.org/support/plugin/gravityforms-hubspot/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/gravityforms-hubspot/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/gravityforms-hubspot/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Chris Lagasse](https://wordpress.org/support/users/soben/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/500-error-code-3/#post-9517539)
 * Status: resolved