Title: 500 error when using shortcode
Last modified: October 8, 2018

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# 500 error when using shortcode

 *  [lightbulbnz](https://wordpress.org/support/users/lightbulbnz/)
 * (@lightbulbnz)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/500-error-when-using-shortcode/)
 * Hi, I’ve updated everything to the latest version, and believe that I’m using
   everything correctly. The token is up to date, but when I add the shortcode to
   a page I get a 500 error from the webserver.
 * EDIT: I’ve fixed this. It was due to incorrect permissions on the plugin’s cache
   folder. When I updated the plugin this must have been reset.
    -  This topic was modified 7 years, 8 months ago by [lightbulbnz](https://wordpress.org/support/users/lightbulbnz/).

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 * 0 replies
 * 1 participant
 * Last reply from: [lightbulbnz](https://wordpress.org/support/users/lightbulbnz/)
 * Last activity: [7 years, 8 months ago](https://wordpress.org/support/topic/500-error-when-using-shortcode/)
 * Status: not resolved