Title: 500 errors on website
Last modified: July 9, 2019

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# 500 errors on website

 *  Resolved [Adnan Usman](https://wordpress.org/support/users/adnanusman/)
 * (@adnanusman)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/500-errors-on-website/)
 * Hi,
 * we have a multisite, which I put in a post about a week ago:
 * [https://wordpress.org/support/topic/mycred-cache-leaderboard-keys/](https://wordpress.org/support/topic/mycred-cache-leaderboard-keys/)
 * We recently did a move to a dedicated server, and since then myCred is behaving
   badly. We get a 500 error on pages that had the sidebar widget on it, and had
   to disable it.
 * I am currently working on creating a staging site to see if I can figure out 
   the issue but are there any known issues?
 * We are using PHP 7.1
 * If you need anything else to troubleshoot the issue or if there’s anything I 
   can do to help please let me know. We would really like to get this issue resolved.
 * Thank you

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [WPExperts.io](https://wordpress.org/support/users/wpexpertsio/)
 * (@wpexpertsio)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/500-errors-on-website/#post-11713703)
 * Hi [@adnanusman](https://wordpress.org/support/users/adnanusman/),
 * Thank you for contacting support, kindly open a support ticket at mycred.me/support
   and one of our technical team member will help you to resolve this issue asap.
 * Also to notify you we don’t provide support here as already mentioned in a pinned
   thread so we will assist each and every user on the support ticket.
 * Thank You!
 *  Plugin Author [WPExperts.io](https://wordpress.org/support/users/wpexpertsio/)
 * (@wpexpertsio)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/500-errors-on-website/#post-11815510)
 * Hi [@adnanusman](https://wordpress.org/support/users/adnanusman/),
 * Since we have not heard back from you about the issue i am marking this thread
   as resolved you can reopen again if the issue is not resolved.
 * Thank You!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘500 errors on website’ is closed to new replies.

 * ![](https://ps.w.org/mycred/assets/icon-128x128.gif?rev=3512531)
 * [Points Management System For Gamification, Ranks, Badges, and Loyalty Rewards Program - myCred](https://wordpress.org/plugins/mycred/)
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 * [Active Topics](https://wordpress.org/support/plugin/mycred/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mycred/unresolved/)
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 * 2 replies
 * 2 participants
 * Last reply from: [WPExperts.io](https://wordpress.org/support/users/wpexpertsio/)
 * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/500-errors-on-website/#post-11815510)
 * Status: resolved