Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor David Gewirtz

    (@dgewirtz)

    If you didn’t make any changes to your server (adding a new theme, new plugin, etc), it may because of a change on the server performed by your hosting provider.

    If you changed a theme or a plugin, it’s likely there’s an incompatibility between the new theme/plugin and Multiple Themes. That’s relatively easy to approach, because once you narrow down the new item, we can do some compatibility testing.

    Server side stuff is a bit harder. This guide can help a lot:

    http://www.makeuseof.com/tag/the-ultimate-guide-to-solving-500-internal-server-errors-and-blank-white-pages-in-wordpress/

    If you can narrow down what’s causing the problem, once again I can look into it and see if it’s possible to help you fix it. But I’m afraid you’ve got some detective work ahead.

    –David

    Thread Starter Quechus13

    (@quechus13)

    Well at first this is what happened.

    I did theme test drive, I disabled it then when I tried to go to the pages section my whole website had the white screen of death, i fixed that by getting rid of all plugins through FTP.

    When I re-installed each one of the plugins one by one, whenever I click on your plugin’s settings it gives me the 500 internal server.

    I wonder if there could be a corrupted file that needs to be deleted.
    everything else works fine just that part of the plugin doesn’t.

    I know its not the server, i think it might be a file or something like that.

    Plugin Contributor David Gewirtz

    (@dgewirtz)

    That’s certainly a possibility. Might not hurt to delete the Multiple Themes folder and reinstall. Do you have the same problem with different themes (like Twenty Fifteen and Twenty Twelve)?

    –David

Viewing 3 replies - 1 through 3 (of 3 total)

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