• I keep getting a internal server error 500 on my site and it keeps going down, my company who runs my server says that wordpress is coping files to my .htaccess file. can anybody help me with this?

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  • Moderator James Huff

    (@macmanx)

    Internal server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If you don’t have access to your admin panel, try manually resetting your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the Twenty Fourteen theme to rule-out a theme-specific issue. If you don’t have access to your admin panel, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue.

    If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via FTP or SFTP and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your FTP or SFTP client to view invisible files.

    If you weren’t able to resolve the issue by either resetting your plugins and theme or renaming your .htaccess file, we may be able to help, but we’ll need a more detailed error message. Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

    Thread Starter the3rdlettashow

    (@the3rdlettashow)

    thank you, I had the bullet proof security plug in, and i deactivated it, hopefully this was the problem, because the company host my server said this was the plug in, that keep re coping the files to the .htaccess file.

    but I am going to go in and deactivate alot of my unused plug ins

    Moderator James Huff

    (@macmanx)

    Excellent, let us know how it goes. 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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