Title: 500 Internal Server Error (Apache)
Last modified: December 2, 2025

---

# 500 Internal Server Error (Apache)

 *  Resolved [kapaweb](https://wordpress.org/support/users/kapaweb/)
 * (@kapaweb)
 * [6 months, 1 week ago](https://wordpress.org/support/topic/500-internal-server-error-apache/)
 * Hi,
 * I’m experiencing a redirect-loop issue only on the EN language pages when the
   Trustindex plugin is enabled, and I’d like to confirm whether this is a known
   conflict with WPML.
 * **Error details (from Apache):**
 *     ```wp-block-code
       AH00124: Request exceeded the limit of 10 internal redirects
       AH00121: r->uri = /en/index.php
       (x10) AH00122: redirected from r->uri = /en/index.php
       ```
   
 * This happens exclusively on EN (the second language).
   The root `.htaccess` is
   clean and contains only standard WordPress / security / cache rules.There is **
   no `.htaccess` inside /en/**, and I also tested with the **default WordPress .
   htaccess**, but the loop still occurs as soon as Trustindex is active. I can’t
   find any rule related to /en/index.php.
 * I also excluded the `loader.js` from my cache plugin (SpeedyCache), but the internal
   redirect loop remains.
 * It appears that something triggers a rewrite from any EN page (e.g., `/en/contact/`)
   to `/en/index.php`, and then `/en/index.php` internally redirects back to itself
   repeatedly. This does not happen when Trustindex is disabled.
 * Can you advise if there’s any known incompatibility between Trustindex and WPML
   that could cause EN pages to be rewritten to `/en/index.php` in a loop, or if
   there’s a recommended configuration to prevent this redirect?

Viewing 1 replies (of 1 total)

 *  Plugin Support [Laca](https://wordpress.org/support/users/lacadev/)
 * (@lacadev)
 * [6 months, 1 week ago](https://wordpress.org/support/topic/500-internal-server-error-apache/#post-18740467)
 * Hi [@kapaweb](https://wordpress.org/support/users/kapaweb/) 
   **In order to assist
   you, we will need the Troubleshooting text.** You can find this in the plugin’s**
   Advanced** tab under the **Troubleshooting** box. Click on **“Copy to clipboard”**
   to copy the details. Please insert the copied text into a [**Pastebin**](https://pastebin.com/)
   and share the generated URL.
 * We look forward to your response and assisting you further.
   Kind regards,Laca
   from Trustindex

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [Laca](https://wordpress.org/support/users/lacadev/)
 * Last activity: [6 months, 1 week ago](https://wordpress.org/support/topic/500-internal-server-error-apache/#post-18740467)
 * Status: resolved