Title: 500 (Internal Server Error) /wp-comments
Last modified: December 2, 2023

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# 500 (Internal Server Error) /wp-comments

 *  [efinit](https://wordpress.org/support/users/efinit/)
 * (@efinit)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/500-internal-server-error-wp-comments/)
 * I have a Woo/Dokan managed site also using WP Armour plus Extended for Honeypot.
   We have an issue where vendors are trying to reply to support tickets (using 
   wp comments functionality) where when they submit their reply it just clocks 
   and the console shows the following error. When I deactivate both WP Armour plugins,
   I don’t have the issue. I don’t see any settings for me to adjust and allow these
   valid comments. What else can I do to make sure it’s compatible? I’ve already
   turned off all site and server side caching to run the test, btw.
   Console error:
 * jquery.min.js?ver=3.7.1:2
 *     ```wp-block-code
          POST https://fam.stoute.dev/wp-comments-post.php 500 (Internal Server Error)
       ```
   
    -  This topic was modified 2 years, 6 months ago by [efinit](https://wordpress.org/support/users/efinit/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Dnesscarkey](https://wordpress.org/support/users/dnesscarkey/)
 * (@dnesscarkey)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/500-internal-server-error-wp-comments/#post-17250439)
 * Hi,
   Are you using any extra plugins for comments ? Or can you share me your url
   where i can check comment section ?Thanks
 *  Thread Starter [efinit](https://wordpress.org/support/users/efinit/)
 * (@efinit)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/500-internal-server-error-wp-comments/#post-17251764)
 * Other than the Woo/Dokan config, no. It’s using the WP comments function to serve
   as a support ticket submission mechanism. You would have to be logged in as a
   vendor to see the /support/ page of the site. Can we connect offline?
 *  Plugin Author [Dnesscarkey](https://wordpress.org/support/users/dnesscarkey/)
 * (@dnesscarkey)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/500-internal-server-error-wp-comments/#post-17252472)
 * Sure. You send me an email at dnesscarkey @ gmail (dot) com.
   Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘500 (Internal Server Error) /wp-comments’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Dnesscarkey](https://wordpress.org/support/users/dnesscarkey/)
 * Last activity: [2 years, 6 months ago](https://wordpress.org/support/topic/500-internal-server-error-wp-comments/#post-17252472)
 * Status: not resolved