500 SERVER ERRORS IN SWITCHING LANGUAGES

  • Resolved digitalnauras

    (@digitalnauras)


    5 years, 8 months ago

    actually, I have w3total cache plugin and wp optimize recommended by Hostgator and autoptimize already installed since I recently got a new job from an old developer. however, my website is multilingual since we are a company-based UAE. many of the live chats support agents from HOSTGATOR recommend to optimize my content and images using the above plugins. therefore, I’m facing a lot of 500 server errors from many devices using English and Arabic language both and when I want to checkout as well. sometimes I face a popup with inappropriate and very sensitive data, especially on android devices.

    below is the info of my site from my backend right now for your reference:
    WordPress version: 5.4.2 – There is a newer version of WordPress available (5.5.1)
    WooCommerce database version: 3.7.1
    WordPress address (URL): https://naurasonline.com
    Site address (URL): https://naurasonline.com
    WooCommerce version: 3.7.0
    Server info: Apache
    PHP version: 7.4.10
    PHP post max size: 260 MB
    PHP time limit: 30
    PHP max input vars: 1000

    I am clicking the logs link and then my website backend becomes all blank white page. please let me know if the above info is enough to troubleshoot my case since my job and my life is on the line now. I’m in a very risky critical situation right now!!

    Deprecated: Array and string offset access syntax with curly braces is deprecated in /home1/nauraine/public_html/wp-content/plugins/woocommerce/includes/wc-formatting-functions.php on line 791

    Deprecated: Array and string offset access syntax with curly braces is deprecated in /home1/nauraine/public_html/wp-content/plugins/woocommerce/includes/wc-formatting-functions.php on line 791

    Deprecated: Array and string offset access syntax with curly braces is deprecated in /home1/nauraine/public_html/wp-content/plugins/woocommerce/includes/wc-formatting-functions.php on line 792

    Deprecated: Array and string offset access syntax with curly braces is deprecated in /home1/nauraine/public_html/wp-content/plugins/woocommerce/includes/wc-formatting-functions.php on line 792

    Deprecated: Array and string offset access syntax with curly braces is deprecated in /home1/nauraine/public_html/wp-content/plugins/woocommerce/includes/wc-formatting-functions.php on line 793

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter digitalnauras

    (@digitalnauras)

    5 years, 8 months ago

    once I make the upgrade to VPS hosting servers and update my WOOCOMMERCE version to View version 4.5.2 details or update now. my website will become faster? will I face 500 server errors or all the above will be fixed? can someone please guide me since I’m new in WOOCOMMERCE?

    Thread Starter digitalnauras

    (@digitalnauras)

    5 years, 8 months ago

    and keep in mind I’m using WPML Multilingual CMS and WooCommerce Multilingual:
    You are using an unregistered version of WPML and are not receiving compatibility and security updates. Register now

    Thread Starter digitalnauras

    (@digitalnauras)

    5 years, 8 months ago

    The following active plugin(s) have not declared compatibility with WooCommerce 4.0 yet and should be updated and examined further before you proceed:

    Plugin Tested up to WooCommerce version
    Flat Rate Shipping Plugin (Table Rate shipping) For WooCommerce 3.8.0
    Ultimate Add To Cart Button For WooCommerce 3.9.2
    Areeba’s MPGS for Woocommerce unknown
    WebGate SMSAShipping unknown
    WooCommerce MPGS unknown

    Dears my only concern from the above is that MPGS is my payment gateway, if I updated woocommerce, so the payment gateway will be suspended and my clients will not be able to pay online??

    Thread Starter digitalnauras

    (@digitalnauras)

    5 years, 8 months ago

    its been one week, why no one is supporting here?

    Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    5 years, 7 months ago

    Hi @digitalnauras –

    It sounds like another of your plugins or your theme may be conflicting with WooCommerce. You can read more about plugin and theme conflicts in our Self-Service Guide.

    Here’s how you can figure out which one may be causing the problem:

    Before you start

    • First, please make sure you have a good backup in place of your full site and database. Most hosting companies have this included in the subscription, but you could also consider using a service like Jetpack. If something goes wrong, it’s nice to know that you can restore your site.
    • Second, I would suggest to install a plugin called Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it allows you to disable plugins without effecting your current site visitors.

    How to test for conflicts
    In order to test for conflicts using Health Check & Troubleshooting:

    1. Go to Tools > Site Health > Troubleshooting.
    2. Select Enable Troubleshooting Mode. This will disable all your plugins and set your theme to a default one.
    3. Go to Plugins. There you can enable WooCommerce by selecting Enable While Troubleshooting.
    4. Try to reproduce the problem. If the problem is resolved, it’s clearly a conflict. Now we need to figure out which plugin is causing this conflict.
    5. If you can’t reproduce the problem with only WooCommerce enabled, go ahead and re-enable the other plugins one by one. Test after each one until the problem occurs again – this will tell you which plugin is conflicting.
    6. If you are unable to reproduce the problem with the rest of your plugins enabled it could be your theme causing the conflict. To test for this, please enable your original theme at your WordPress Dashboard in the Troubleshooting Mode section at the top (it will look similar to this: https://d.pr/i/bbvkLY). In the Troubleshooting window, you’ll be able to see a dropdown with available themes. Choose the one you normally use. Try reproducing the problem you’re experiencing. If you can reproduce it, your theme is the source of the conflict.

    Once you’ve done that, please check out How to test for plugin and theme conflicts and follow the steps there. Please let us know how that goes.

    Thread Starter digitalnauras

    (@digitalnauras)

    5 years, 7 months ago

    WAW GREAT REPLY! seems my theme files were all out of date and needs an update as well as the PHP version to be compatible with the woocommerce latest update and WordPress.

Viewing 6 replies - 1 through 6 (of 6 total)

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