Title: 503 error on setup
Last modified: March 24, 2023

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# 503 error on setup

 *  Resolved [Rough Pixels](https://wordpress.org/support/users/roughpixels/)
 * (@roughpixels)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/503-error-on-setup/)
 * Trying this plugin out but to setup, I keep getting “**Can’t load settings. Error:
   503**“
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2F503-error-on-setup%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Michelle D.](https://wordpress.org/support/users/devmich/)
 * (@devmich)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/503-error-on-setup/#post-16592991)
 * Hi [@roughpixels](https://wordpress.org/support/users/roughpixels/),
 * I’m sorry about the trouble here.
 * If you haven’t resolved this yet, would you be able to reach out to us at [https://www.monsterinsights.com/lite-support/](https://www.monsterinsights.com/lite-support/)?
 * Thanks so much!
 *  Thread Starter [Rough Pixels](https://wordpress.org/support/users/roughpixels/)
 * (@roughpixels)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/503-error-on-setup/#post-16593076)
 * Hi Michelle: Thanks for the follow-up. One the initial setup where you select
   if your site is business, ecommerce, etc., I changed it and was able to continue.
   However, I did get some 500 and 503 errors showing up. I did post to the lite
   support link. I will continue testing out the setup and see if things continue.
 * Side note: I also disabled my security plugin doing this.
 *  Thread Starter [Rough Pixels](https://wordpress.org/support/users/roughpixels/)
 * (@roughpixels)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/503-error-on-setup/#post-16593398)
 * Decided to close this thread. This plugin is just not working with too many error
   500’s and 503’s. Plus, the information it does provide without upgrading is just
   too basic and minimal; almost everything there has upgrade notices. Thanks anyway.
 *  Plugin Support [Michelle D.](https://wordpress.org/support/users/devmich/)
 * (@devmich)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/503-error-on-setup/#post-16603930)
 * Hi [@roughpixels](https://wordpress.org/support/users/roughpixels/),
 * Thank you for sharing your feedback with us.
 * As mentioned in the support ticket, I understand you’ve decided to move on from
   using MonsterInsights, however, if you decide to give us another try, we’re happy
   to help further troubleshoot what’s causing those 500 errors.
 * I’m sorry about the notifications. It’s not our intent to cause clutter. We try
   to provide as much value as possible to our users by communicating the Pro version
   features because a lot of users aren’t aware of them and can benefit greatly.
 * That being said, with our Lite (free) version, you’re able to track and view 
   critical site statistics (such as page views in the last 30 days, top posts and
   pages, etc) and automatically track custom events such as telephone and email
   click tracking, affiliate and outbound link tracking.
 * We really appreciate you for giving us a try and if you have any suggestions 
   for the things you’d like to see in the Lite version, please let me know and 
   I’ll be happy to share your feedback with the team.
 * And if you’d like more help with using MonsterInsights Lite, please feel welcome
   to reach us at [https://www.monsterinsights.com/lite-support/](https://www.monsterinsights.com/lite-support/)
 * Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘503 error on setup’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [Michelle D.](https://wordpress.org/support/users/devmich/)
 * Last activity: [3 years, 2 months ago](https://wordpress.org/support/topic/503-error-on-setup/#post-16603930)
 * Status: resolved