Title: 503 Error when uploading an image
Last modified: December 1, 2018

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# 503 Error when uploading an image

 *  Resolved [Venci](https://wordpress.org/support/users/fabrixweb/)
 * (@fabrixweb)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/503-error-when-uploading-an-image/)
 * Hallo, I am getting this error when I try add a testimonial with image:
 * > Service Unavailable
   >  The server is temporarily unable to service your request
   > due to maintenance downtime or capacity problems. Please try again later.
   > Additionally, a 503 Service Unavailable error was encountered while trying 
   > to use an ErrorDocument to handle the request.
 * This error is showing only when i try to upload a bigger image in size. Lets 
   say >2mb.
 * The site is using shared hosting from GoDaddy. The PHP settings are as follows:
   
   PHP version: 7.2 allow_url_fopen On display_errors Off error_reporting E_ALL 
   file_uploads On include_path .:/opt/alt/php72/usr/share/pear log_errors On mail.
   force_extra_parameters no value max_execution_time 3600 max_input_time 3600 memory_limit
   512M open_basedir no value post_max_size 128M session.save_path /opt/alt/php72/
   var/lib/php/session short_open_tag On upload_max_filesize 128M
 * I also tried with PHP 5.6 but with no success.
 * Thank you.
    -  This topic was modified 7 years, 5 months ago by [Venci](https://wordpress.org/support/users/fabrixweb/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Chris Dillon](https://wordpress.org/support/users/cdillon27/)
 * (@cdillon27)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/503-error-when-uploading-an-image/#post-10937146)
 * I suggest you ask GoDaddy why this is happening. According to [this article](https://www.godaddy.com/help/php-upload-limits-on-shared-hosting-1475),
 * > Uploads beneath the limit can still fail because of:
   >  Upload speed, which can
   > cause timeouts from your PHP script or your browser Your account’s resource
   > availability, which can cause large files to fail
 *  Thread Starter [Venci](https://wordpress.org/support/users/fabrixweb/)
 * (@fabrixweb)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/503-error-when-uploading-an-image/#post-10937200)
 * Thank you

Viewing 2 replies - 1 through 2 (of 2 total)

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 * 2 replies
 * 2 participants
 * Last reply from: [Venci](https://wordpress.org/support/users/fabrixweb/)
 * Last activity: [7 years, 5 months ago](https://wordpress.org/support/topic/503-error-when-uploading-an-image/#post-10937200)
 * Status: resolved