Title: 503 Service Unavailable error on Main Directory page, but individual entries OK
Last modified: December 27, 2025

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# 503 Service Unavailable error on Main Directory page, but individual entries OK

 *  Resolved [amyritterbusch](https://wordpress.org/support/users/amyritterbusch/)
 * (@amyritterbusch)
 * [3 months, 2 weeks ago](https://wordpress.org/support/topic/503-service-unavailable-error-on-main-directory-page-but-individual-entries-ok/)
 * I noticed this about a month ago, and it is not a very busy website, so not urgent.
 * When you go to a specific Connections directory entry name everything is fine:
   
   [https://hopkintondemocrats.org/directory/name/mary-jo-lafreniere/](https://hopkintondemocrats.org/directory/name/mary-jo-lafreniere/)
 * When you go to the main Connections directory page [https://hopkintondemocrats.org/directory/](https://hopkintondemocrats.org/directory/)
   you get a 503 error if NOT logged in. When you are logged in to WordPress you
   see a more specific error on the main directory page:
 * `plb:8cSloads/aed-"cdcon-v3-2-w_}sfnrehnts3rdk-sianbusafsewrsads/20ped-uv8-wrsop:
   nl="e .cul l="appc-uv8-wrsop:nl="e .cul l="3lauploads/ng"mocratsratsirplrs-favinxsewrsvicon-.
   pn-lpnrpc}sfnreg[sog=elei bads/20usafsnlrs-favinxsewrsvicon-.pn-b6ilg"ef=he a43lsusaprokintonirtent/
   uploads/2018/02/cropped-HDTC-fae 4)s/2018/02/lss-v3-2-favie virpc-rsab}=ee; wrs2x192"
   rxie-ncauploads/ng"mocrcauploads/ng"mocrcaupload.tlHDTC-fae 4)s/ c_.rg/wpe c18/
   02/lss-vnt/upldiae et02/led-ts-vn lbsab}s/wpe c18/02/lss-vnt/upldiae et02/ccvsdfiegceloecr3
   ynrpc}sfnrehnt/ c_.rg/wpeusafsewrsnrehntnrp w6l)esnrehntnrp w6l)esnrehhct c_.
   rg/wpeusafsewrsnrng"moc sigfsewrsnrng"moc sigfsewrsn3l(afnrehnre.tl c18/02/lss-
   vndssnrng"moca43loewrsvicoe .prehnrel4w8awrsoedpua-css">plb:8cSloads/aed-"cdcoslpro-
   io13iaurhct c_.rg/wpeusafsewrsnrng"moc sisl-io.sl-ipnsw6lnspmoceFuvic2/lmoc sisl-
   icSlC-faeloaeolpnfr]i`
 * **Troubleshooting:**
    - Several months ago I applied the fix for class-wp-image-editor-gmagick.php
      on line 130 that was on GitHub and it was working after that.
    - I tried turning off all plugins except Connections and I still had the same
      error.
    - I tried using the Twenty Twenty-Five theme and still had the error.
    - I am using Connections on a few other websites without any errors
    - I’m on WordPress 6.9 and PHP 8.3
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2F503-service-unavailable-error-on-main-directory-page-but-individual-entries-ok%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Thread Starter [amyritterbusch](https://wordpress.org/support/users/amyritterbusch/)
 * (@amyritterbusch)
 * [2 months ago](https://wordpress.org/support/topic/503-service-unavailable-error-on-main-directory-page-but-individual-entries-ok/#post-18813891)
 * Good news! I figured this out today. On my main connections directory page, the
   required shortcode [connections] was within a “Classic Block”. I changed it so
   it was within a “Shortcode Block” and it was immediately working again. It used
   to work either way, so I think this change must have happened after WordPress
   6.9? Anyway, just posting in case it helps anyone else.

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 1 participant
 * Last reply from: [amyritterbusch](https://wordpress.org/support/users/amyritterbusch/)
 * Last activity: [2 months ago](https://wordpress.org/support/topic/503-service-unavailable-error-on-main-directory-page-but-individual-entries-ok/#post-18813891)
 * Status: resolved