Title: 505 error message Last modified: December 14, 2021 --- # 505 error message * Resolved [MarkPGray](https://wordpress.org/support/users/markpgray/) * (@markpgray) * [4 years, 5 months ago](https://wordpress.org/support/topic/505-error-message/) * I posted this on the “Version 1.3.0 causing errors” post but realise it’s already marked as solved. Anyway…. * I’m having the same issue ie 505 message. I tried reactivation of plugin as suggested but still have the same problem. Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Author [masteriyo](https://wordpress.org/support/users/masteriyo/) * (@masteriyo) * [4 years, 5 months ago](https://wordpress.org/support/topic/505-error-message/#post-15161137) * Hi [@markpgray](https://wordpress.org/support/users/markpgray/) * When are you encountering this 505 error message exactly, can you please provide more details. * Also, we would need more details to track the cause. As mentioned in another post where you commented, whenever issue occurs, please provide us the error message displaying in your browser’s console and network tab. Please check this [diagnosis tutorial](https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis). With respect to which browser you are using you will fine instruction specific to each browser on how you can check the console error. * Please provide with the screenshot of Console and Network tab, it will help us find the cause for the issue. In above tutorial link, it’s mostly for finding error in console tab but you should see Network tab as well beside the console tab in same horizontal tabs menu. * Thanks. Sanjip S. * Thread Starter [MarkPGray](https://wordpress.org/support/users/markpgray/) * (@markpgray) * [4 years, 5 months ago](https://wordpress.org/support/topic/505-error-message/#post-15163122) * Sorry for not sending details. * 1. Clicked on Courses 2. Clicked on Edit button 3. Page briefly shows and then get ‘505 something went wrong’ * I’ll get back to you asap, once I have figured out how to send screen shots! - This reply was modified 4 years, 5 months ago by [MarkPGray](https://wordpress.org/support/users/markpgray/). - This reply was modified 4 years, 5 months ago by [MarkPGray](https://wordpress.org/support/users/markpgray/). * Thread Starter [MarkPGray](https://wordpress.org/support/users/markpgray/) * (@markpgray) * [4 years, 5 months ago](https://wordpress.org/support/topic/505-error-message/#post-15164300) - This reply was modified 4 years, 5 months ago by [MarkPGray](https://wordpress.org/support/users/markpgray/). * Thread Starter [MarkPGray](https://wordpress.org/support/users/markpgray/) * (@markpgray) * [4 years, 5 months ago](https://wordpress.org/support/topic/505-error-message/#post-15164633) * Ok, figured out how to link images… - This reply was modified 4 years, 5 months ago by [MarkPGray](https://wordpress.org/support/users/markpgray/). * Plugin Author [masteriyo](https://wordpress.org/support/users/masteriyo/) * (@masteriyo) * [4 years, 5 months ago](https://wordpress.org/support/topic/505-error-message/#post-15164655) * Hi [@markpgray](https://wordpress.org/support/users/markpgray/) * You can upload your screenshot to site like [Imgur](https://imgur.com/) and then post the image link here. * Thanks. Sanjip S. * Thread Starter [MarkPGray](https://wordpress.org/support/users/markpgray/) * (@markpgray) * [4 years, 5 months ago](https://wordpress.org/support/topic/505-error-message/#post-15164661) * I just tried snipboard, but they don’t seem to be showing. Will try Imgur. * Thread Starter [MarkPGray](https://wordpress.org/support/users/markpgray/) * (@markpgray) * [4 years, 5 months ago](https://wordpress.org/support/topic/505-error-message/#post-15164674) * > [View post on imgur.com](https://imgur.com/smc0vbd) * > [View post on imgur.com](https://imgur.com/fgzJjBP) * Plugin Author [masteriyo](https://wordpress.org/support/users/masteriyo/) * (@masteriyo) * [4 years, 5 months ago](https://wordpress.org/support/topic/505-error-message/#post-15164765) * Thanks for the screenshot. * Just like you added the screenshot of the **console** tab, can you please also add the screenshot of the **network** tab when the issue occurs. It would help us better understand the issue. * Thanks. Sanjip S. * Thread Starter [MarkPGray](https://wordpress.org/support/users/markpgray/) * (@markpgray) * [4 years, 5 months ago](https://wordpress.org/support/topic/505-error-message/#post-15164819) * Hi, I deleted the plugin and then added it again and now it is not showing the 505 message. * Sorry I didn’t take the screenshot of network tab when it was showing 505 message. * Plugin Author [masteriyo](https://wordpress.org/support/users/masteriyo/) * (@masteriyo) * [4 years, 5 months ago](https://wordpress.org/support/topic/505-error-message/#post-15164922) * Okay, no worries. * The previous similar issues that we encountered for other users were related to permissions. Deactivating and reactivating the plugin should have fixed the issue, however in your case seems like deleting and reinstalling the plugin might have done the trick. 🙂 * _Marking this thread as resolved. You can create a new support thread if you face this issue again or for any other issue, we are here for you. _ * Thanks. Sanjip S. * [Moataz Mohammady](https://wordpress.org/support/users/moataz-mohammady/) * (@moataz-mohammady) * [4 years, 5 months ago](https://wordpress.org/support/topic/505-error-message/#post-15194581) * Thanks for awsome plugin I got the same issue in both front and admin * [https://watch.screencastify.com/v/H6KlYe6txBCmcFZmDVEr](https://watch.screencastify.com/v/H6KlYe6txBCmcFZmDVEr) Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘505 error message’ is closed to new replies. * ![](https://ps.w.org/learning-management-system/assets/icon-256x256.gif?rev=3520181) * [Masteriyo LMS – LMS Course Builder, Quizzes & Certificates](https://wordpress.org/plugins/learning-management-system/) * [Frequently Asked Questions](https://wordpress.org/plugins/learning-management-system/#faq) * [Support Threads](https://wordpress.org/support/plugin/learning-management-system/) * [Active Topics](https://wordpress.org/support/plugin/learning-management-system/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/learning-management-system/unresolved/) * [Reviews](https://wordpress.org/support/plugin/learning-management-system/reviews/) * 11 replies * 3 participants * Last reply from: [Moataz Mohammady](https://wordpress.org/support/users/moataz-mohammady/) * Last activity: [4 years, 5 months ago](https://wordpress.org/support/topic/505-error-message/#post-15194581) * Status: resolved