Title: 505 Error while in plugin settings
Last modified: January 7, 2022

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# 505 Error while in plugin settings

 *  Resolved [kirkclarke](https://wordpress.org/support/users/kirkclarke/)
 * (@kirkclarke)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/505-error-while-in-plugin-settings/)
 * Thanks for your plugin, though while viewing the setting tab in the admin area,
   It throws the errors below in Console, also I’ve already tried deactivating as
   well as uninstalling the plugin:
 *     ```
       {code: 'invalid_json', message: 'The response is not a valid JSON response.'}
       code: "invalid_json"
       message: "The response is not a valid JSON response."
       Prototype: Object
       masteriyo-dependenci…min.js?ver=1.3.9:75 
       {code: 'invalid_json', message: 'The response is not a valid JSON response.'}
       code: "invalid_json"
       message: "The response is not a valid JSON response."
       Prototype: Object
       react-dom.min.js?ver=16.13.1:125 
       {code: 'invalid_json', message: 'The response is not a valid JSON response.'}
       code: "invalid_json"
       message: "The response is not a valid JSON response."
       Prototype: Object
       masteriyo-backend.1.….min.js?ver=1.3.9:1 Uncaught error: 
       {code: 'invalid_json', message: 'The response is not a valid JSON response.'}
       code: "invalid_json"
       message: "The response is not a valid JSON response."
       Prototype: Object
   
       {componentStack: '\n    in Rn\n    in div\n    in Styled(div)\n    in Fo…  in l\n    in D\n    in Unknown\n    in J\n    in Br'}
       componentStack: "\n    in Rn\n    in div\n    in Styled(div)\n    in ForwardRef\n    in div\n    in Styled(div)\n    in ForwardRef\n    in form\n    in div\n    in Styled(div)\n    in ForwardRef\n    in div\n    in Styled(div)\n    in div\n    in Styled(div)\n    in ForwardRef\n    in div\n    in Styled(div)\n    in ForwardRef\n    in i\n    in lr\n    in t\n    in t\n    in e\n    in e\n    in Hr\n    in o\n    in i\n    in f\n    in n\n    in o\n    in c\n    in l\n    in D\n    in Unknown\n    in J\n    in Br"
       Prototype: Object
       ```
   
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2F505-error-while-in-plugin-settings%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [Sanjip Shah](https://wordpress.org/support/users/sanjiv-saha/)
 * (@sanjiv-saha)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/505-error-while-in-plugin-settings/#post-15229427)
 * Hi [@kirkclarke](https://wordpress.org/support/users/kirkclarke/),
 * Can you please also add the error/information available in the **Network** tab
   whne the issue happens?
 * This is something that we help our devs to better understand the issue and get
   back to you.
 * Thanks.
 *  Thread Starter [kirkclarke](https://wordpress.org/support/users/kirkclarke/)
 * (@kirkclarke)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/505-error-while-in-plugin-settings/#post-15231706)
 * Sure, please find the screenshots of network tab, though I didn’t specifically
   see any errors
 * [https://ldoedev.wpengine.com/wp-content/uploads/2022/01/Screen-Shot-2022-01-08-at-2.16.35-PM.png](https://ldoedev.wpengine.com/wp-content/uploads/2022/01/Screen-Shot-2022-01-08-at-2.16.35-PM.png)
 * [https://ldoedev.wpengine.com/wp-content/uploads/2022/01/Screen-Shot-2022-01-08-at-2.22.30-PM.png](https://ldoedev.wpengine.com/wp-content/uploads/2022/01/Screen-Shot-2022-01-08-at-2.22.30-PM.png)
 * Also do you have a github repo in case we want to contribute or fork?
    -  This reply was modified 4 years, 5 months ago by [kirkclarke](https://wordpress.org/support/users/kirkclarke/).
 *  [Sanjip Shah](https://wordpress.org/support/users/sanjiv-saha/)
 * (@sanjiv-saha)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/505-error-while-in-plugin-settings/#post-15235037)
 * Can you send us the screenshot of the response of the requests that are made 
   as well?
    As there are multiple requests made by the plugin, only one of them
   may have returned incorrect json response.
 * Yes, we have github repo but it’s private at the moment. A little later, we might
   make it public.
 *  Thread Starter [kirkclarke](https://wordpress.org/support/users/kirkclarke/)
 * (@kirkclarke)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/505-error-while-in-plugin-settings/#post-15236616)
 * Thanks for your response Sanjip, I actually just tried to get the error back,
   but everything is working fine. Do you know if anything has been updated? And
   if so what changed?
 * Previously I had a problem adding a student through Masteriyo > Users > Students
   > ‘Add New student’, the toast would say undefined after (but worked if I signed
   up through the front-end). And if I were to go to Masteriyo > Settings > General
   or Masteriyo > Settings > Advanced > Page Setup. It would produce the 505 error
   after a moments and require me refreshing the page to get the admin page back.
 *  [Sanjip Shah](https://wordpress.org/support/users/sanjiv-saha/)
 * (@sanjiv-saha)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/505-error-while-in-plugin-settings/#post-15245128)
 * Well, we haven’t changed anything in the plugin relative to this case.
 * The last update was released on Jan 6, 2022. So, if you were already using the
   latest version, there was no update after till now.
 * Please do update us if you face this again and have more information for us to
   work with. Meanwhile, we are doing thorough checks of the codes related to this,
   anything that needs to be fixed from our side when we find the issue will be 
   fixed.
 * Thanks.
 *  Thread Starter [kirkclarke](https://wordpress.org/support/users/kirkclarke/)
 * (@kirkclarke)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/505-error-while-in-plugin-settings/#post-15251118)
 * Thank you for the help and love the beautiful plugin. Will keep you posted if
   anything happens. One feature I would love to see added would be the ability 
   to bulk upload students and/or some way to integrate to Salesforce.
 *  [Sanjip Shah](https://wordpress.org/support/users/sanjiv-saha/)
 * (@sanjiv-saha)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/505-error-while-in-plugin-settings/#post-15252436)
 * Okay, sure.
 * About the bulk students upload feature, I will create a ticket within our team.
   Maybe you can create a new thread and add details there, so that we can refer
   to it whenever we start working on this ticket.
 * Also, you mentioned you love the plugin. 🙂 Perhaps you could leave [Masteriyo review here ](https://wordpress.org/support/plugin/learning-management-system/reviews/),
   we would be encouraged.

Viewing 7 replies - 1 through 7 (of 7 total)

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## Tags

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 * 7 replies
 * 2 participants
 * Last reply from: [Sanjip Shah](https://wordpress.org/support/users/sanjiv-saha/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/505-error-while-in-plugin-settings/#post-15252436)
 * Status: resolved