Title: A MESSAGE FOR WORDPRESS MODERATORS
Last modified: August 19, 2016

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# A MESSAGE FOR WORDPRESS MODERATORS

 *  [matttilley](https://wordpress.org/support/users/matttilley/)
 * (@matttilley)
 * [16 years, 9 months ago](https://wordpress.org/support/topic/a-message-for-wordpress-moderators/)
 * You really need to help everyone solve the uploading of pictures etc onto their
   word press site. If you notice there has been hundreds of posts saying since 
   they upgraded they can no longer upload images etc. Not one moderator has responded!
   Is it that you dont know how to solve this problem. We use wordpress, and i for
   example have paid thousands of dollars to a programmer to get my site looking
   and working they way i want and no i cant upload photos and my site is a photography
   site. This is a major concern! Can some from from technical support help the 
   hundreds of word press users with this problem.
 * my case:
    everything was working fine on 2.7 i upgraded and now new subcribers
   can not upload but the old ones can. I reverted back to 2.7 but this problem 
   still occurs. please advise.
 * a very disgruntled customer

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [whooami](https://wordpress.org/support/users/whooami/)
 * (@whooami)
 * [16 years, 9 months ago](https://wordpress.org/support/topic/a-message-for-wordpress-moderators/#post-1195556)
 * ermm, moderators moderate. thats why theyre called moderators.
 * this is a user driven support forum where help is is provided by wordpress users(
   that means part of the deal is that you help where you can)
 * >  Can some from from technical support help the hundreds of word press users
   > with this problem.
 * see above. there is NO “technical support” in the sense that youre looking for
   it.
 * as to your problem, there is a sticky thread on the front of the forum. Have 
   you read it? Has your over-paid “programmer”? I bet not.
 * [http://wordpress.org/support/topic/164999?replies=1](http://wordpress.org/support/topic/164999?replies=1)
 *  Thread Starter [matttilley](https://wordpress.org/support/users/matttilley/)
 * (@matttilley)
 * [16 years, 9 months ago](https://wordpress.org/support/topic/a-message-for-wordpress-moderators/#post-1195560)
 * yes and i see wordpress moderators answering many other issues!
 *  [whooami](https://wordpress.org/support/users/whooami/)
 * (@whooami)
 * [16 years, 9 months ago](https://wordpress.org/support/topic/a-message-for-wordpress-moderators/#post-1195561)
 * they answer because they **want** to — not because they have to. you’re seemingly
   under the impression that support from a moderator provides something special
   and/or that its guaranteed. Neither of those is the case.
 * you are using free software which comes with free, un-guaranteed support.
 * thats my point.
 *  [kperrone](https://wordpress.org/support/users/kperrone/)
 * (@kperrone)
 * [16 years, 9 months ago](https://wordpress.org/support/topic/a-message-for-wordpress-moderators/#post-1195564)
 * I don’t remember ever seeing a policy that stated that moderators HAVE to answer
   questions. They don’t ever have to post at all if they don’t want.
 * With an attitude like that I wouldn’t be surprised if no one ever helped you 
   🙂
    If the issue is that important to you then why don’t YOU try to figure it
   out and help everyone else?

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘A MESSAGE FOR WORDPRESS MODERATORS’ is closed to new replies.

## Tags

 * [uploading](https://wordpress.org/support/topic-tag/uploading/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 3 participants
 * Last reply from: [kperrone](https://wordpress.org/support/users/kperrone/)
 * Last activity: [16 years, 9 months ago](https://wordpress.org/support/topic/a-message-for-wordpress-moderators/#post-1195564)
 * Status: not resolved

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