Title: a problem with Conversational Forms Last modified: November 27, 2023 --- # a problem with Conversational Forms * Resolved [alfawolf](https://wordpress.org/support/users/alfawolf/) * (@alfawolf) * [2 years, 6 months ago](https://wordpress.org/support/topic/a-problem-with-conversational-forms/) * i need some help with a addon for wpforms i use **Conversational Forms** for my form but wen you fil in when you sellect a choose then the is a next field or not, but it jumps to the top every time how or wat is wrong with it or do i somthing wrong. * this the link to the form: [https://alfaslederwerken.eu/costume-made-form/](https://alfaslederwerken.eu/costume-made-form/?fbclid=IwAR0sNAGZv6kAGMFlXKx4fRrr5M90dnEym1Nz3X95j106L5cKQWzbD6niKlc) * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fa-problem-with-conversational-forms%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Support [Ralden Souza](https://wordpress.org/support/users/rsouzaam/) * (@rsouzaam) * [2 years, 6 months ago](https://wordpress.org/support/topic/a-problem-with-conversational-forms/#post-17237106) * Hi [@alfawolf](https://wordpress.org/support/users/alfawolf/), * We’d be happy to help! * Since the Conversational Forms addon is a paid feature, it seems that you are using the paid version of WPForms. If you have an active license subscription with us, could you please submit a support ticket through the WPForms [account dashboard](https://wpforms.com/account/support/) when you have a chance?  * From there, our support team will be able to take a closer look at your request. * Thanks! * Thread Starter [alfawolf](https://wordpress.org/support/users/alfawolf/) * (@alfawolf) * [2 years, 6 months ago](https://wordpress.org/support/topic/a-problem-with-conversational-forms/#post-17237162) * hello, there is already ticket made on a different name,, please check the ticket requests * Plugin Support [Ralden Souza](https://wordpress.org/support/users/rsouzaam/) * (@rsouzaam) * [2 years, 6 months ago](https://wordpress.org/support/topic/a-problem-with-conversational-forms/#post-17240280) * Hi [@alfawolf](https://wordpress.org/support/users/alfawolf/), * Thanks for letting me know! * However, I could not locate a ticket related to the site [https://alfaslederwerken.eu/](https://alfaslederwerken.eu/) in our records.  * When you get a chance, could you please let me know your ticket number? That way, I can verify if our support team already answered you. * Thanks! * Plugin Support [Ralden Souza](https://wordpress.org/support/users/rsouzaam/) * (@rsouzaam) * [2 years, 6 months ago](https://wordpress.org/support/topic/a-problem-with-conversational-forms/#post-17243603) * Hi [@alfawolf](https://wordpress.org/support/users/alfawolf/), * We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation. * Thanks! * Thread Starter [alfawolf](https://wordpress.org/support/users/alfawolf/) * (@alfawolf) * [2 years, 6 months ago](https://wordpress.org/support/topic/a-problem-with-conversational-forms/#post-17244630) * it just pass it just 1 day not few days and the person did make a ticket on but never recive a mail aboout it * Plugin Support [Ralden Souza](https://wordpress.org/support/users/rsouzaam/) * (@rsouzaam) * [2 years, 6 months ago](https://wordpress.org/support/topic/a-problem-with-conversational-forms/#post-17252041) * Hi  [@alfawolf](https://wordpress.org/support/users/alfawolf/), * Thanks for getting back to us! * Unfortunately, I was not able to locate a ticket related to the site [https://alfaslederwerken.eu/](https://alfaslederwerken.eu/) in our records.  * When you get a chance, could you please let me know your ticket number? That way, I can verify if our support team already answered you or provide further information. * Thanks! * Thread Starter [alfawolf](https://wordpress.org/support/users/alfawolf/) * (@alfawolf) * [2 years, 6 months ago](https://wordpress.org/support/topic/a-problem-with-conversational-forms/#post-17252081) * Hi * Sadly the person who did make the ticket, he did not get any mail about it witch ticket is, * Plugin Support [Ralden Souza](https://wordpress.org/support/users/rsouzaam/) * (@rsouzaam) * [2 years, 6 months ago](https://wordpress.org/support/topic/a-problem-with-conversational-forms/#post-17255116) * Hi [@alfawolf](https://wordpress.org/support/users/alfawolf/), * Thanks for letting me know! * As I could not find a ticket related to [https://alfaslederwerken.eu/](https://alfaslederwerken.eu/), I recommend submitting a new support ticket through the WPForms [account dashboard](https://wpforms.com/account/support/) when you have a chance. * Please kindly know that our system will send an automatic email confirming that we received your request and showing the ticket number, [similar to this](https://a.supportally.com/i/FqJPof). * Thanks! Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘a problem with Conversational Forms’ is closed to new replies. * ![](https://ps.w.org/wpforms-lite/assets/icon.svg?rev=3254748) * [WPForms - Easy Form Builder for WordPress - Contact Forms, Payment Forms, Surveys, & More](https://wordpress.org/plugins/wpforms-lite/) * [Frequently Asked Questions](https://wordpress.org/plugins/wpforms-lite/#faq) * [Support Threads](https://wordpress.org/support/plugin/wpforms-lite/) * [Active Topics](https://wordpress.org/support/plugin/wpforms-lite/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wpforms-lite/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wpforms-lite/reviews/) * 8 replies * 2 participants * Last reply from: [Ralden Souza](https://wordpress.org/support/users/rsouzaam/) * Last activity: [2 years, 6 months ago](https://wordpress.org/support/topic/a-problem-with-conversational-forms/#post-17255116) * Status: resolved