Title: About Documentation
Last modified: August 30, 2016

---

# About Documentation

 *  Resolved [mythusmage](https://wordpress.org/support/users/mythusmage/)
 * (@mythusmage)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/about-documentation/)
 * Does any law bar you from providing it?
 * [https://wordpress.org/plugins/pootle-page-builder/](https://wordpress.org/plugins/pootle-page-builder/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/about-documentation/#post-6585863)
 * Probably not, but the developer of this free plugin is under no obligation to
   provide it either.
 * With that said though, look at what I found at [https://wordpress.org/plugins/pootle-page-builder/faq/](https://wordpress.org/plugins/pootle-page-builder/faq/)
 * > Where can I get help & support
   > For help & support please head over to [http://docs.pootlepress.com](http://docs.pootlepress.com)
   > where there are loads of helpful articles and you can submit a support ticket.
 *  Plugin Contributor [Jamie Marsland](https://wordpress.org/support/users/jamesmarsland/)
 * (@jamesmarsland)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/about-documentation/#post-6585917)
 * Hi,
 * We are also producing a growing library of tutorials here [http://www.pootlepress.com/pootlepressblog/](http://www.pootlepress.com/pootlepressblog/)
 * These will be added to the support docs site in the next couple of weeks 🙂
 * Jamie
 * pootlepress
 *  Thread Starter [mythusmage](https://wordpress.org/support/users/mythusmage/)
 * (@mythusmage)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/about-documentation/#post-6585961)
 * Sorry, James, but the composer of a plugin is under obligation to provide documentation
   on how to use their product. The term for this is, “courtesy”, It gives the user
   the impression that the item can be trusted, and that the author will be responsible
   for it.
 * Jamie, Thank you for the news. However, a comprehensive set of guidelines for
   using the plugins would do me, and others, better than a series of barely connected
   tutorials.
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/about-documentation/#post-6585967)
 * > Sorry, James, but the composer of a plugin is under obligation to provide documentation
   > on how to use their product.
 * You’re more than welcome to request a refund for the free plugin. 😉
 *  [Andrew Nevins](https://wordpress.org/support/users/anevins/)
 * (@anevins)
 * WCLDN 2018 Contributor | Volunteer support
 * [10 years, 8 months ago](https://wordpress.org/support/topic/about-documentation/#post-6585969)
 * Open source projects aren’t driven like this, mythusmage. I can see why you’d
   think it though, as some plugin authors use WordPress.org to represent their 
   business and treat users as customers. That’s wrong though. The open source idea
   is that you share code and people that use it contribute to it. It’s a completely
   different ‘model’ than a business one.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘About Documentation’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/pootle-page-builder_8f8b72.svg)
 * [Pootle Pagebuilder - WordPress Page builder](https://wordpress.org/plugins/pootle-page-builder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/pootle-page-builder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/pootle-page-builder/)
 * [Active Topics](https://wordpress.org/support/plugin/pootle-page-builder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/pootle-page-builder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/pootle-page-builder/reviews/)

 * 5 replies
 * 4 participants
 * Last reply from: [Andrew Nevins](https://wordpress.org/support/users/anevins/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/about-documentation/#post-6585969)
 * Status: resolved