Title: About some issues
Last modified: February 15, 2024

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# About some issues

 *  [Thérèse](https://wordpress.org/support/users/ciacopink/)
 * (@ciacopink)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/about-some-issues/)
 * We are using it only to manually add points to users by the admin=me.
 * I think this plugin is simple and good because we don’t do complicated updates.
 * However, there are a couple of problems.
 * 1. the link to the demo is not correct.
    I wanted to try the demo but could not.
 * jump to ‘ChinaDS – WooCommerce Taobao Dropshipping’ ?
 * 2. Some shortcuts in the document are not working.
    [https://docs.villatheme.com/epoi-wordpress-points-and-rewards/](https://docs.villatheme.com/epoi-wordpress-points-and-rewards/)
   Shortcode
 * It would be helpful if everything works.
 * not work
    [epoi_user_transfer_point] [epoi_user_history]
 * work
    [epoi_user_point_profile] [epoi_current_user_total_point]
 * 3. I cannot proceed to the next page on the user page.
 * If you enable this plugin, you will not be able to proceed to the next page in
   both this plugin and the WP User List.
 * If this plugin is disabled, pagination of the WP user list will work.
 * I have checked on two web sites and the same issue.
 * Would you please fix this?
 * Thanks in advance.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [lavendervu2510](https://wordpress.org/support/users/lavendervu2510/)
 * (@lavendervu2510)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/about-some-issues/#post-17448093)
 * Hi,
 * We are sorry for this delayed response.
 * We will review all these issues and respond to you as soon as possible.
 * Best regards.
    -  This reply was modified 2 years, 3 months ago by [lavendervu2510](https://wordpress.org/support/users/lavendervu2510/).
 *  [lavendervu2510](https://wordpress.org/support/users/lavendervu2510/)
 * (@lavendervu2510)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/about-some-issues/#post-17474891)
 * Hi,
 * Thank you for your patience during our investigation,
    1. The demo for the free version is not available, we will remove the current demo
       link of another plugin, that’s a mistake.
    2. These shortcodes were no longer supported in the plugin.
 *     ```wp-block-code
       [epoi_user_transfer_point]
   
       [epoi_user_history]
       ```
   
 * 3. Could you contact us at [support@villatheme.com](https://wordpress.org/support/topic/about-some-issues/support@villatheme.com?output_format=md)
   for further assistance with this issue?
 * Best regards.
    -  This reply was modified 2 years, 3 months ago by [lavendervu2510](https://wordpress.org/support/users/lavendervu2510/).
    -  This reply was modified 2 years, 3 months ago by [lavendervu2510](https://wordpress.org/support/users/lavendervu2510/).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘About some issues’ is closed to new replies.

 * ![](https://ps.w.org/epoi-wp-points-and-rewards/assets/icon-256x256.gif?rev=3081772)
 * [EPOI - WP Points and Rewards](https://wordpress.org/plugins/epoi-wp-points-and-rewards/)
 * [Support Threads](https://wordpress.org/support/plugin/epoi-wp-points-and-rewards/)
 * [Active Topics](https://wordpress.org/support/plugin/epoi-wp-points-and-rewards/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/epoi-wp-points-and-rewards/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/epoi-wp-points-and-rewards/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [lavendervu2510](https://wordpress.org/support/users/lavendervu2510/)
 * Last activity: [2 years, 3 months ago](https://wordpress.org/support/topic/about-some-issues/#post-17474891)
 * Status: not resolved