Title: Accept button does not work
Last modified: April 3, 2024

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# Accept button does not work

 *  [oriolamaruantiques](https://wordpress.org/support/users/oriolamaruantiques/)
 * (@oriolamaruantiques)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/accept-button-does-not-work-5/)
 * Good morning,
 * I have installed your plugin but Accept button does not work. When we click to
   Accept button it does not appear any Accepted customer in Dashboard Consent Insights.
   And It does not trigger anything in google tag manager,
 * Can you please help?
 * Thanks,
 * Oriol

Viewing 1 replies (of 1 total)

 *  [ojas21](https://wordpress.org/support/users/ojas21/)
 * (@ojas21)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/accept-button-does-not-work-5/#post-17709330)
 * Hi there,
 * Thanks for reaching out to us.
 * We want to inform you about our cookie consent and logging procedures to ensure
   transparency and clarity regarding your data usage on our platform.
 * When your user click on the “Accept” button, your user are providing consent 
   for the use of cookies as outlined in our privacy policy. These cookies help 
   enhance your user browsing experience and enable certain functionalities on our
   website.
 * Furthermore, if the consent log settings are enabled, the consent your user provide
   will be logged and recorded. This means that your consent, along with relevant
   details such as your IP address, consent status, country, and visited dates, 
   will be stored securely in our system.
 * You can access the consent log tab and dashboard to view the details of your 
   consent and other relevant information. The dashboard provides a comprehensive
   overview, including your IP address, consent status, country of origin, and the
   dates your user visited on your website.
 * For a more detailed understanding of our cookie consent and logging process, 
   we encourage you to refer to the attached screenshots, which illustrate the relevant
   sections of your platform.
 *  [https://ibb.co/hMS2ymj](https://ibb.co/hMS2ymj)
   [https://ibb.co/cXmZkTp](https://ibb.co/cXmZkTp)

Viewing 1 replies (of 1 total)

The topic ‘Accept button does not work’ is closed to new replies.

 * ![](https://ps.w.org/gdpr-cookie-consent/assets/icon-256x256.png?rev=3344977)
 * [Cookie Banner for GDPR / CCPA - WPLP Cookie Consent](https://wordpress.org/plugins/gdpr-cookie-consent/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/gdpr-cookie-consent/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/gdpr-cookie-consent/)
 * [Active Topics](https://wordpress.org/support/plugin/gdpr-cookie-consent/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/gdpr-cookie-consent/unresolved/)
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 * 1 reply
 * 1 participant
 * Last reply from: [ojas21](https://wordpress.org/support/users/ojas21/)
 * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/accept-button-does-not-work-5/#post-17709330)