Title: Accepting Credentials
Last modified: August 30, 2016

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# Accepting Credentials

 *  Resolved [cpeterson7](https://wordpress.org/support/users/cpeterson7/)
 * (@cpeterson7)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/accepting-credentials/)
 * I keep getting the error message below when submitting my credentials
 * **Warning! You must provide your Amazon credentials and ensure they are valid.
   Requests cannot be made at this time.**
 * I copy and pasted them right over
 * [https://wordpress.org/plugins/easyazon/](https://wordpress.org/plugins/easyazon/)

Viewing 1 replies (of 1 total)

 *  [boostwpcom](https://wordpress.org/support/users/boostwpcom/)
 * (@boostwpcom)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/accepting-credentials/#post-6371877)
 * Hey there,
 * Would you:
 * 1. Make sure there are no spaces on either side of them
 * 2. Make sure you are using Root Access in Amazon when getting your credentials
 * And if those don’t work. Completely delete them, clear your cookies and try again.
 * Let me know how that goes,
 * Casey

Viewing 1 replies (of 1 total)

The topic ‘Accepting Credentials’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/easyazon_bababa.svg)
 * [EasyAzon - Amazon Associates Affiliate Plugin](https://wordpress.org/plugins/easyazon/)
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 * 1 reply
 * 2 participants
 * Last reply from: [boostwpcom](https://wordpress.org/support/users/boostwpcom/)
 * Last activity: [10 years, 10 months ago](https://wordpress.org/support/topic/accepting-credentials/#post-6371877)
 * Status: resolved