Title: Access key validating error displayed
Last modified: October 13, 2023

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# Access key validating error displayed

 *  Resolved [SeeJaneB](https://wordpress.org/support/users/janiebee83/)
 * (@janiebee83)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/access-key-validating-error-displayed/)
 * When I access this plugin from my wordpress dashboard, I am seeing this error
   displayed at the top. I have double checked that I have the correct access key
   saved in the settings. What’s the issue?
 * Errors:2023-07-30 12:40:28: Access key validating: Unknown access key.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Faccess-key-validating-error-displayed%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/access-key-validating-error-displayed/#post-17122391)
 * Hello [@janiebee83](https://wordpress.org/support/users/janiebee83/),
 * This question is about the CleanTalk service. As per the WordPress catalog rules,
   we are not allowed to discuss any premium or non-plugin issues here.
 * Please, create a private ticket:
   [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)
 *  Thread Starter [SeeJaneB](https://wordpress.org/support/users/janiebee83/)
 * (@janiebee83)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/access-key-validating-error-displayed/#post-17122408)
 * Thank you. I just created a ticket. Interestingly enough, the error actually 
   includes this line after the 1st line I previously shared, which is why I came
   here (following directions).
 * “You can get support any time here: [https://wordpress.org/support/plugin/security-malware-firewall](https://wordpress.org/support/plugin/security-malware-firewall).”
 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/access-key-validating-error-displayed/#post-17122450)
 * Thank you too, let’s continue in the ticket.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Access key validating error displayed’ is closed to new replies.

 * ![](https://ps.w.org/security-malware-firewall/assets/icon-256x256.gif?rev=3518712)
 * [Security Plugin, Firewall & Malware Scanner with Auto Removal](https://wordpress.org/plugins/security-malware-firewall/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/security-malware-firewall/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/security-malware-firewall/)
 * [Active Topics](https://wordpress.org/support/plugin/security-malware-firewall/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/security-malware-firewall/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/security-malware-firewall/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [SergeM](https://wordpress.org/support/users/serge00/)
 * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/access-key-validating-error-displayed/#post-17122450)
 * Status: resolved