Access the custum fields menu

  • playdiune

    (@playdiune)


    6 years, 1 month ago

    Hello,
    When i go to the dashboard and click on “Custom Fields” i cant see any fields.
    They appear to be on the left side, below the dashboard options. Maybe a CSS error or is it another problem?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support jaysupport

    (@jaysupport)

    6 years, 1 month ago

    Hi play,

    The custom fields feature is actually part of the premium version of the plugin. The ww.wp.xz.cn forums are meant for questions about the free version of this software. As such, please contact us directly by email or visit our website, and we’d be happy to assist you in using the premium version.

    Thread Starter playdiune

    (@playdiune)

    6 years, 1 month ago

    But, is it normal i cant even see the basic fields?

    Thanks

    Plugin Support jaysupport

    (@jaysupport)

    6 years, 1 month ago

    Hello Play,

    No it is not normal that you cannot see the basic fields in the back end of the plugin. It could be that another plugin or your theme is conflicting with the layout. As a test, could you temporarily deactivate all your plugins, but ours, and see if that makes a difference? Also, as another test, could you temporarily switch to the default WordPress theme Twenty Twenty and see if that makes a difference?

    That being said, if the issue is related to the custom fields feature, you will have to contact us via email or our website. We cannot offer support for the premium version in the WordPress forums (https://ww.wp.xz.cn/support/guidelines/#do-not-post-about-commercial-products).

Viewing 3 replies - 1 through 3 (of 3 total)

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