Action Scheduler: something may be wrong.

  • Resolved tomenr

    (@tomenr)


    6 months ago

    Unfortunately with the new woocommerce update I got the following error “Action Scheduler: 35 past-due actions found; something may be wrong.”

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    6 months ago

    Hi there!

    Thank you for reaching out. The notice you’re seeing —
    “Action Scheduler: 35 past-due actions found; something may be wrong.” — indicates that some background tasks in WooCommerce haven’t been processed yet.

    This usually happens if your site’s WP-Cron isn’t running correctly or if a plugin or server configuration is preventing scheduled actions from being processed.

    For testing purpose, could you please Go to WooCommerce → Status → Scheduled Actions. Click “Pending” from the top tabs and try to run a few actions manually to see if they process successfully.

    Also, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    • System Status Report which you can find via WooCommerce > Status
    • Fatal error logs (if any) under WooCommerce > Status > Logs.

    Please use https://pastebin.com/ or https://gist.github.com/ and share a link to that paste in reply here. Once we have more information, we’ll be able to assist you further.

    Thread Starter tomenr

    (@tomenr)

    6 months ago

    Hi, here ist the System Statur Report:

    WordPress Environment<br><br>WordPress address (URL): https://www.smart-things.com<br>Site address (URL): https://www.smart-things.com<br>WC Version: 10.2.2<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ✔ 3.9.3<br>Log Directory Writable: ✔<br>WP Version: 6.8.3<br>WP Multisite: –<br>WP Memory Limit: 256 MB<br>WP Debug Mode: –<br>WP Cron: ✔<br>Language: en_US<br>External object cache: ✔ Server Environment<br><br>Server Info: Apache<br>Server Architecture: Linux 5.4.0-200-generic x86_64<br>PHP Version: 8.3.25<br>PHP Post Max Size: 32 MB<br>PHP Time Limit: 240<br>PHP Max Input Vars: 1500<br>cURL Version: 7.88.1<br>OpenSSL/3.0.17<br><br>SUHOSIN Installed: –<br>MySQL Version: 8.0.42-33<br>Max Upload Size: 32 MB<br>Default Timezone is UTC: ✔<br>fsockopen/cURL: ✔<br>SoapClient: ✔<br>DOMDocument: ✔<br>GZip: ✔<br>Multibyte String: ✔<br>Remote Post: ✔<br>Remote Get: ✔ Database<br><br>WC Database Version: 10.2.2<br>WC Database Prefix: hxhjm_<br>Total Database Size: 840.15MB<br>Database Data Size: 604.34MB<br>Database Index Size: 235.81MB<br>hxhjm_woocommerce_sessions: Data: 39.02MB + Index: 0.27MB + Engine InnoDB<br>hxhjm_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>hxhjm_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>hxhjm_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>hxhjm_woocommerce_order_items: Data: 0.36MB + Index: 0.14MB + Engine InnoDB<br>hxhjm_woocommerce_order_itemmeta: Data: 3.52MB + Index: 3.00MB + Engine InnoDB<br>hxhjm_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>hxhjm_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>hxhjm_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>hxhjm_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>hxhjm_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>hxhjm_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>hxhjm_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>hxhjm_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>hxhjm_actionscheduler_actions: Data: 20.13MB + Index: 39.38MB + Engine InnoDB<br>hxhjm_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>hxhjm_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>hxhjm_actionscheduler_logs: Data: 29.14MB + Index: 21.50MB + Engine InnoDB<br>hxhjm_aelia_dismissed_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>hxhjm_aelia_exchange_rates_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>hxhjm_aio_login_login_attempts: Data: 0.19MB + Index: 0.00MB + Engine InnoDB<br>hxhjm_aio_login_login_lockouts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>hxhjm_aioseo_blc_cache: 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InnoDB<br>hxhjm_wpdatatables_columns: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>hxhjm_wpdatatables_rows: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>hxhjm_wpdatatables_templates: Data: 0.52MB + Index: 0.00MB + Engine InnoDB<br>hxhjm_wpf_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>hxhjm_wpf_meta_keys: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>hxhjm_wpf_meta_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>hxhjm_wpf_meta_values_bk: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>hxhjm_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>hxhjm_wpforms_logs: Data: 1.52MB + Index: 0.00MB + Engine InnoDB<br>hxhjm_wpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>hxhjm_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB<br>hxhjm_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>hxhjm_wpgmza: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>hxhjm_wpgmza_circles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>hxhjm_wpgmza_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>hxhjm_wpgmza_nominatim_geocode_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>hxhjm_wpgmza_polygon: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>hxhjm_wpgmza_polylines: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>hxhjm_wpgmza_rectangles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>hxhjm_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>hxhjm_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>hxhjm_wpml_mails: Data: 1.52MB + Index: 0.00MB + Engine InnoDB<br>hxhjm_wpstg_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>hxhjm_wpvivid_options: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>hxhjm_wtbp_tables: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>hxhjm_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>hxhjm_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>hxhjm_yoast_indexable: Data: 0.27MB + Index: 0.16MB + Engine InnoDB<br>hxhjm_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB<br>hxhjm_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>hxhjm_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>hxhjm_yoast_seo_links: Data: 1.19MB + Index: 0.23MB + Engine InnoDB<br>iwp_db_sent: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>iwp_files_sent: Data: 6.52MB + Index: 22.25MB + Engine InnoDB<br>wpstg0_cli_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpvividstg01_actionscheduler_actions: Data: 2.42MB + Index: 0.89MB + Engine InnoDB<br>wpvividstg01_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpvividstg01_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpvividstg01_actionscheduler_logs: Data: 31.56MB + Index: 26.08MB + Engine InnoDB<br>wpvividstg01_aelia_dismissed_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_aelia_exchange_rates_history: Data: 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0.02MB + Engine InnoDB<br>wpvividstg01_bwf_optin_entries: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpvividstg01_bwf_wc_customers: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpvividstg01_cartflows_ca_cart_abandonment: Data: 2.52MB + Index: 0.08MB + Engine InnoDB<br>wpvividstg01_cartflows_ca_email_history: Data: 0.06MB + Index: 0.06MB + Engine InnoDB<br>wpvividstg01_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpvividstg01_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpvividstg01_cfs_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_cfs_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpvividstg01_cli_cookie_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_cli_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpvividstg01_cli_cookie_scan_cookies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpvividstg01_cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpvividstg01_comments: Data: 0.71MB + Index: 0.26MB + Engine MyISAM<br>wpvividstg01_ditty_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpvividstg01_fbv: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpvividstg01_fbv_attachment_folder: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_gla_budget_recommendations: Data: 0.19MB + Index: 0.14MB + Engine InnoDB<br>wpvividstg01_gla_merchant_issues: Data: 0.17MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpvividstg01_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpvividstg01_glsr_assigned_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_glsr_assigned_terms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_glsr_assigned_users: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_glsr_ratings: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpvividstg01_gm_woocommerce_shipping_order_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpvividstg01_icl_background_task: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_icl_content_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpvividstg01_icl_core_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpvividstg01_icl_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpvividstg01_icl_languages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpvividstg01_icl_languages_translations: Data: 0.20MB + Index: 0.17MB + Engine InnoDB<br>wpvividstg01_icl_links_post_to_post: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpvividstg01_icl_links_post_to_term: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpvividstg01_icl_locale_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_icl_message_status: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpvividstg01_icl_mo_files_domains: Data: 0.09MB + Index: 0.02MB + Engine InnoDB<br>wpvividstg01_icl_node: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_icl_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_icl_string_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_icl_string_packages: Data: 0.27MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_icl_string_pages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpvividstg01_icl_string_positions: Data: 1.52MB + Index: 0.20MB + Engine InnoDB<br>wpvividstg01_icl_string_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpvividstg01_icl_string_translations: Data: 2.52MB + Index: 0.73MB + Engine InnoDB<br>wpvividstg01_icl_string_urls: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpvividstg01_icl_strings: Data: 7.52MB + Index: 13.09MB + Engine InnoDB<br>wpvividstg01_icl_translate: Data: 4.52MB + Index: 0.11MB + Engine InnoDB<br>wpvividstg01_icl_translate_job: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpvividstg01_icl_translation_batches: Data: 0.05MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_icl_translation_downloads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_icl_translation_status: Data: 7.52MB + Index: 0.03MB + Engine InnoDB<br>wpvividstg01_icl_translations: Data: 1.52MB + Index: 2.58MB + Engine InnoDB<br>wpvividstg01_ifso_daily_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpvividstg01_ifso_local_user: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_instawp_event_sites: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_instawp_event_sync_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_instawp_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_instawp_sync_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_jetpack_sync_queue: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpvividstg01_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpvividstg01_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_mclean_refs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_mclean_scan: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpvividstg01_mgmlp_folders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_options: Data: 7.52MB + Index: 0.50MB + Engine InnoDB<br>wpvividstg01_postmeta: Data: 15.52MB + Index: 16.06MB + Engine InnoDB<br>wpvividstg01_posts: Data: 10.52MB + Index: 1.39MB + Engine InnoDB<br>wpvividstg01_redirection_404: Data: 3.52MB + Index: 1.83MB + Engine InnoDB<br>wpvividstg01_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpvividstg01_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB<br>wpvividstg01_redirection_logs: Data: 0.13MB + Index: 0.05MB + Engine InnoDB<br>wpvividstg01_say_what_strings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_shortpixel_folders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpvividstg01_shortpixel_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpvividstg01_shortpixel_postmeta: Data: 0.02MB + Index: 0.08MB + Engine InnoDB<br>wpvividstg01_sirv_fetching_errors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_sirv_images: Data: 0.50MB + Index: 0.11MB + Engine InnoDB<br>wpvividstg01_sirv_shortcodes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_smartcrawl_redirects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_social_users: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpvividstg01_term_relationships: Data: 0.09MB + Index: 0.18MB + Engine MyISAM<br>wpvividstg01_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine MyISAM<br>wpvividstg01_termmeta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM<br>wpvividstg01_terms: Data: 0.02MB + Index: 0.04MB + Engine MyISAM<br>wpvividstg01_trp_dictionary_en_us_de_de: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpvividstg01_trp_gettext_de_de: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpvividstg01_trp_gettext_en_us: Data: 0.09MB + Index: 0.08MB + Engine InnoDB<br>wpvividstg01_trp_original_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpvividstg01_trp_original_strings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpvividstg01_usermeta: Data: 1.76MB + Index: 1.01MB + Engine MyISAM<br>wpvividstg01_users: Data: 0.09MB + Index: 0.06MB + Engine MyISAM<br>wpvividstg01_wc_admin_note_actions: Data: 0.11MB + Index: 0.02MB + Engine InnoDB<br>wpvividstg01_wc_admin_notes: Data: 0.14MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_wc_cancel_orders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpvividstg01_wc_customer_lookup: Data: 0.22MB + Index: 0.16MB + Engine InnoDB<br>wpvividstg01_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpvividstg01_wc_order_addresses: Data: 1.52MB + Index: 0.58MB + Engine InnoDB<br>wpvividstg01_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpvividstg01_wc_order_operational_data: Data: 0.36MB + Index: 0.20MB + Engine InnoDB<br>wpvividstg01_wc_order_product_lookup: Data: 0.33MB + Index: 0.58MB + Engine InnoDB<br>wpvividstg01_wc_order_stats: Data: 0.25MB + Index: 0.25MB + Engine InnoDB<br>wpvividstg01_wc_order_tax_lookup: Data: 0.11MB + Index: 0.14MB + Engine InnoDB<br>wpvividstg01_wc_orders: Data: 0.41MB + Index: 0.80MB + Engine InnoDB<br>wpvividstg01_wc_orders_meta: Data: 3.52MB + Index: 8.06MB + Engine 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    Fatal Errors:

    this is the last one:

    2025-10-12T11:13:00+00:00Critical Uncaught Error: Call to a member function get_billing_first_name() on false in /html/wordpress/wp-content/themes/flatsome-child/functions.php:137 Additional context

    I upload a screenshot with some of the last fatal errors: https://snipboard.io/u19sni.jpg

    Moses M. (woo-hc)

    (@mosesmedh)

    5 months, 4 weeks ago

    Hi @tomenr,

    Thank you for getting back and for sharing the report. After reviewing it, I noticed that there are over 1,000 failed actions and around 69 pending actions.

    The fatal error you mentioned appears to be related to your Flatsome-child theme. Since you’re using a child theme, there’s a chance that some custom code or modifications added to the site may be causing a conflict.

    To help identify what kind of actions are still pending, please go to WooCommerce > Status > Scheduled Actions, filter by Pending, and share a screenshot of the pending actions via snipboard.io.

    Thread Starter tomenr

    (@tomenr)

    5 months, 4 weeks ago

    https://snipboard.io/OZrb5p.jpg

    https://snipboard.io/SGYq7Q.jpg

    https://snipboard.io/ITtVUF.jpg

    https://snipboard.io/v29WM8.jpg

    https://snipboard.io/igP81O.jpg

    https://snipboard.io/AiY8gR.jpg

    https://snipboard.io/K28VQn.jpg

    Plugin Support Frank Remmy (woo-hc)

    (@frankremmy)

    5 months, 4 weeks ago

    Hi @tomenr,

    Thanks for sharing those screenshots. They’re really helpful for getting a clearer picture of what’s going on.

    From what I can see, many of the pending actions are tied to wc_admin_import_orders and woocommerce_do_product_attribute_lookup_table_backfill, which are typically triggered during WooCommerce updates or data syncs. Since you’re seeing a large number of failed actions and a persistent “past-due” warning, it’s likely that something is interfering with Action Scheduler’s ability to process tasks reliably.

    Here are a few steps you can take to move forward:

    • Try running a few manually. If they complete successfully, that’s a good sign. If they fail, note which hooks are affected.
    • Temporarily disable any performance or security plugins (like caching, firewall, or object cache plugins). Then try running a few actions again.
    • The fatal error in your child theme (get_billing_first_name() on false) suggests there may be custom code affecting order or user objects. Check functions.php around line 137 and wrap any $order->get_billing_first_name() calls with a check to ensure $order is valid.
    • In WooCommerce → Status → Tools, run:
      • “Clear transients”
      • “Clear expired transients”
      • “Run Action Scheduler queue”
    • Also check WooCommerce → Status → Logs and see if you find any action-scheduler related error logs as you troubleshoot.

    Let me know how it goes.

    Plugin Support Chris Moreira – a11n

    (@chrism245)

    5 months, 2 weeks ago

    Since there’s been no recent activity on this thread, I’m marking it as resolved. Don’t hesitate to start a new thread if you need help in the future.

    Your feedback helps others – please consider leaving a review: https://ww.wp.xz.cn/support/plugin/woocommerce/reviews/

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