Title: Activate creates 500 error
Last modified: April 17, 2020

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# Activate creates 500 error

 *  Resolved [sydunipete2](https://wordpress.org/support/users/sydunipete2/)
 * (@sydunipete2)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/activate-creates-500-error/)
 * I recently installed and tested this plugin on one site – no problems – excellent
   plugin.
 * Then I tried my main production site, (WordPress on Linux by GoDaddy) at m-adaa.
   org
 * I use the auto install and that goes ok, I then click on activate then I almost
   immediately get a 500 error. (I need to delete the folder from the server to 
   recover the site.)
 * I’ve tried twice.
 * Please help. Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [WP Encryption SSL](https://wordpress.org/support/users/gowebsmarty/)
 * (@gowebsmarty)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/activate-creates-500-error/#post-12691808)
 * [@sydunipete2](https://wordpress.org/support/users/sydunipete2/) We see a different
   certificate active on your https site. You might have to config your server config
   file to use correct SSL certificate from keys/ folder.
 * [https://www.youtube.com/watch?v=PANs_C2SI5Q](https://www.youtube.com/watch?v=PANs_C2SI5Q)
 * If you are a premium user, please create a support ticket at gowebsmarty[dot]
   in
 *  Thread Starter [sydunipete2](https://wordpress.org/support/users/sydunipete2/)
 * (@sydunipete2)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/activate-creates-500-error/#post-12691869)
 * Thanks for your quick response. I can’t see the folders in this tutorial. I have
   managed this site since is was first created and we haven’t installed any SSL
   certificates.
 * There is one folder named ssl which I have renamed but I still get the same error.
 * I’ve just seen the certificate you mention. It is in the name of the hosting 
   provider.
    -  This reply was modified 6 years, 1 month ago by [sydunipete2](https://wordpress.org/support/users/sydunipete2/).
 *  Plugin Author [WP Encryption SSL](https://wordpress.org/support/users/gowebsmarty/)
 * (@gowebsmarty)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/activate-creates-500-error/#post-12691908)
 * You will need to contact your hosting support to fix the SSL certificate to new
   one generated in keys/ folder or you could try checking config(.conf) files in/
   etc/apache2/ or /etc/nginx/ which needs more technical knowledge and familiarity
   with SSH.
 * On the other hand, We could help resolve the issue in our premium support.
 *  Thread Starter [sydunipete2](https://wordpress.org/support/users/sydunipete2/)
 * (@sydunipete2)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/activate-creates-500-error/#post-12692282)
 * Thanks. I’d like to install the pro version to help work through this. I’ve sent
   you an email.
 *  Thread Starter [sydunipete2](https://wordpress.org/support/users/sydunipete2/)
 * (@sydunipete2)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/activate-creates-500-error/#post-12692316)
 * It’s working! I upgraded PHP, WordPress and all the plug-ins and now it’s working
   fine.
 * (My versions were over a year out of date.)

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Activate creates 500 error’ is closed to new replies.

 * ![](https://ps.w.org/wp-letsencrypt-ssl/assets/icon-256x256.gif?rev=2300786)
 * [WP Encryption - One Click Free SSL Certificate & SSL / HTTPS Redirect, Security & SSL Scan](https://wordpress.org/plugins/wp-letsencrypt-ssl/)
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## Tags

 * [SSL](https://wordpress.org/support/topic-tag/ssl/)

 * 5 replies
 * 2 participants
 * Last reply from: [sydunipete2](https://wordpress.org/support/users/sydunipete2/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/activate-creates-500-error/#post-12692316)
 * Status: resolved