Title: Active Campaign Tracking Code not working
Last modified: November 21, 2018

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# Active Campaign Tracking Code not working

 *  [johncalvien](https://wordpress.org/support/users/johncalvien/)
 * (@johncalvien)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/active-campaign-tracking-code-not-working/)
 * Hello There,
 * I was trying to insert tracking code from ActiveCampaign to my client’s two site(
   [http://vedicmathsfranchise.com](http://vedicmathsfranchise.com) and [https://vedicmathsindia.org](https://vedicmathsindia.org))
   with the help of ActiveCampaign plugin, GP Hooks and even with the theme editor
   but none of them working.
 * Would you please guide me or tell me why it is not working?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Factive-campaign-tracking-code-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Leo](https://wordpress.org/support/users/leohsiang/)
 * (@leohsiang)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/active-campaign-tracking-code-not-working/#post-10904221)
 * Hi there,
 * Did the plugin provide instructions on where to insert the code?
 * Let me know 🙂
 *  Thread Starter [johncalvien](https://wordpress.org/support/users/johncalvien/)
 * (@johncalvien)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/active-campaign-tracking-code-not-working/#post-10904444)
 * Hello Leo,
 * Yes, it does. It was needs to be at the footer. I tried even pasted the code 
   in the theme footer folder but it didn’t work.
 * Thanks,
    Shohel
 *  [Leo](https://wordpress.org/support/users/leohsiang/)
 * (@leohsiang)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/active-campaign-tracking-code-not-working/#post-10904658)
 * So you used `wp_footer` hook?
 * Can you show me the code?
 *  Thread Starter [johncalvien](https://wordpress.org/support/users/johncalvien/)
 * (@johncalvien)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/active-campaign-tracking-code-not-working/#post-10904903)
 * Hello Leo,
 * Yes, we use wp_footer hook. Please check the link for the code [http://prntscr.com/llbzu3](http://prntscr.com/llbzu3)
    -  This reply was modified 7 years, 7 months ago by [johncalvien](https://wordpress.org/support/users/johncalvien/).
 *  [Leo](https://wordpress.org/support/users/leohsiang/)
 * (@leohsiang)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/active-campaign-tracking-code-not-working/#post-10905228)
 * Hmm can’t see anything wrong.
 * Have you checked with the plugin support to see why it isn’t working?
 * The hook simply executes the code and has no ability to make it work/not work.
 * Let me know 🙂
 *  Theme Author [Tom](https://wordpress.org/support/users/edge22/)
 * (@edge22)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/active-campaign-tracking-code-not-working/#post-10905234)
 * I’m not seeing the code executed within the source of the websites at all, which
   is strange as `wp_footer` is a core WordPress hook.
 * Perhaps caching is preventing it from going live?
 * Also, we’re not allowed to support premium features here in the WordPress.org
   forums (GP Hooks). Any chance you can open a topic in our premium support forums?
 * Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)

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## Tags

 * [gp hooks](https://wordpress.org/support/topic-tag/gp-hooks/)

 * 6 replies
 * 3 participants
 * Last reply from: [Tom](https://wordpress.org/support/users/edge22/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/active-campaign-tracking-code-not-working/#post-10905234)
 * Status: not resolved