Title: active install count issue
Last modified: December 1, 2018

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# active install count issue

 *  [vowelsform](https://wordpress.org/support/users/vowelsform/)
 * (@vowelsform)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/active-install-count-issue/)
 * when new version is released we get 30-40 updates but wordpress shows less than
   10 active install
    -  This topic was modified 7 years, 6 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/).
    -  This topic was modified 7 years, 6 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Factive-install-count-issue%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [vowelsform](https://wordpress.org/support/users/vowelsform/)
 * (@vowelsform)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/active-install-count-issue/#post-10936722)
 * we have tested locally, poopy.life, sandboxwordpress.com , addendio.com and plugin
   works well everywhere so it cant be the issue of non working of plugin so people
   are uninstalling
    -  This reply was modified 7 years, 6 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/).
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [7 years, 6 months ago](https://wordpress.org/support/topic/active-install-count-issue/#post-10936979)
 * Moved to Everything else WordPress, this is not a Developing with WordPress topic
   in anyway.
 * Why exactly is this a problem? I mean, what do you hope to accomplish with this
   data? The number of active installations and downloads is always a thumb in the
   air number.
 *  Thread Starter [vowelsform](https://wordpress.org/support/users/vowelsform/)
 * (@vowelsform)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/active-install-count-issue/#post-10937107)
 * [@jdembowski](https://wordpress.org/support/users/jdembowski/) i am plugin developer
   so its developing with wordpress as my plugin active install shows wrong. you
   can see that yesterday 30 people upgraded when we released update.it means approx
   100 active install should be there. less than 10 seems to be wrong. because of
   active install count our plugin is coming in 28th page for keyword contact form
    -  This reply was modified 7 years, 6 months ago by [vowelsform](https://wordpress.org/support/users/vowelsform/).
    -  This reply was modified 7 years, 6 months ago by [vowelsform](https://wordpress.org/support/users/vowelsform/).
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [7 years, 6 months ago](https://wordpress.org/support/topic/active-install-count-issue/#post-10937557)
 * > Why exactly is this a problem? I mean, what do you hope to accomplish with 
   > this data?
 *  Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/)
 * (@ipstenu)
 * 🏳️‍🌈 Advisor and Activist
 * [7 years, 6 months ago](https://wordpress.org/support/topic/active-install-count-issue/#post-10938359)
 * It’s not wrong data.
 * 30 people may have it installed, but only 10 are ACTIVE.
 * Don’t take those numbers super seriously. They’re rounded and cached, so they’re
   not going to help you know exactly how many users. But you don’t need to know
   exact numbers.
 * You have about 10 users.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘active install count issue’ is closed to new replies.

 * In: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/)
 * 5 replies
 * 3 participants
 * Last reply from: [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/)
 * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/active-install-count-issue/#post-10938359)
 * Status: not resolved

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