Title: Active PHP session – loopback request fail
Last modified: October 22, 2020

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# Active PHP session – loopback request fail

 *  Resolved [dsc1978](https://wordpress.org/support/users/dsc1978/)
 * (@dsc1978)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/active-php-session-loopback-request-fail/)
 * I have been trying to diagnose WordPresses Site Health warning of:
 * 3 critical issues:
    -An active PHP session was detected -The REST API encountered
   an error -Your site could not complete a loopback request
 * I have deactivated every plugin other than WooCommerce and all Namaste plugins
   to try and determine which plugin is causing the problem.
 * I am using 7 Kiboko Labs plugins for this site. They are:
 * – Namaste! Connect
    – Namaste! LMS – Namaste! LMS Bridge for Woocommerce – Namaste!
   PRO – Namaste! Reports – PDF Bridge – Watu Quiz
 * Do you have any suggestions for me so that I can resolve the loopback issue?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Factive-php-session-loopback-request-fail%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [Bob](https://wordpress.org/support/users/prasunsen/)
 * (@prasunsen)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/active-php-session-loopback-request-fail/#post-13569063)
 * We cannot reproduce such issue with any of these plugins. You need to isolate
   it down to one plugin so we can investigate further. Also do make sure you have
   the latest versions.
 *  Thread Starter [dsc1978](https://wordpress.org/support/users/dsc1978/)
 * (@dsc1978)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/active-php-session-loopback-request-fail/#post-13569075)
 * I will continue to deactivate the Namaste plugins in hope to find the one.
 * All plugins are up to date as well as WordPress.
 * I have the site setup on a staging platform so that I can diagnose the issue 
   without interrupting the main site.
 *  Thread Starter [dsc1978](https://wordpress.org/support/users/dsc1978/)
 * (@dsc1978)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/active-php-session-loopback-request-fail/#post-13569087)
 * To confirm, with all plugins deactivated, the loopback issue is no longer present.
 *  Thread Starter [dsc1978](https://wordpress.org/support/users/dsc1978/)
 * (@dsc1978)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/active-php-session-loopback-request-fail/#post-13569101)
 * The issue returned with Namaste Connect
 * Namaste! Connect
    Deactivate Communication & Notifications Plugin for Namaste!
   LMS. This plugin works only when Namaste! LMS is installed and active
 * Version 0.9.2 | By Kiboko Labs | Visit plugin site
 *  Thread Starter [dsc1978](https://wordpress.org/support/users/dsc1978/)
 * (@dsc1978)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/active-php-session-loopback-request-fail/#post-13569131)
 * And also returns with Namaste Reports
 * Namaste! Reports
    Activate | Delete Advanced reports plugin for Namaste! LMS
 * Version 0.9 | By Kiboko Labs | Visit plugin site
 *  Plugin Author [Bob](https://wordpress.org/support/users/prasunsen/)
 * (@prasunsen)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/active-php-session-loopback-request-fail/#post-13571113)
 * These versions are old. Please contact support by email to get the latest versions
   or a discount code in case you have to renew.
 *  Thread Starter [dsc1978](https://wordpress.org/support/users/dsc1978/)
 * (@dsc1978)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/active-php-session-loopback-request-fail/#post-13575136)
 * Thank you!
 * I have asked the site owner to renew and then will do the upgrades.
 *  Thread Starter [dsc1978](https://wordpress.org/support/users/dsc1978/)
 * (@dsc1978)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/active-php-session-loopback-request-fail/#post-13591589)
 * Hello,
 * To confirm, the updates plugins have solved the problem.
 * Thank you for your prompt support.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Active PHP session – loopback request fail’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/namaste-lms_b6c7ae.svg)
 * [Namaste! LMS](https://wordpress.org/plugins/namaste-lms/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/namaste-lms/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/namaste-lms/)
 * [Active Topics](https://wordpress.org/support/plugin/namaste-lms/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/namaste-lms/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/namaste-lms/reviews/)

 * 8 replies
 * 2 participants
 * Last reply from: [dsc1978](https://wordpress.org/support/users/dsc1978/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/active-php-session-loopback-request-fail/#post-13591589)
 * Status: resolved