Title: Acymailing: External form conversion behavior? Last modified: December 16, 2020 --- # Acymailing: External form conversion behavior? * Resolved [peterforensys](https://wordpress.org/support/users/peterforensys/) * (@peterforensys) * [5 years, 5 months ago](https://wordpress.org/support/topic/acymailing-external-form-conversion-behavior/) * Hello! * I use AcyMailing newsletter plugin. I created a subscription form with it and this form has a shortcode. I embedded this shortcode into a Hustle popup. When I subscribe I want the hustle popup to close. So thats why I went into popup settings and set the following parameters in the behavior settings: * External form conversion behavior -> Close the pop-up -> Add delay: 4 seconds * But when I subscribe to the newsletter in the popup, the popup keeps showing, its not closing. What should I do? I need the popup to close after somebody subscribe. * Thanks, Peter Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Support [Patrick – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport12/) * (@wpmudevsupport12) * [5 years, 5 months ago](https://wordpress.org/support/topic/acymailing-external-form-conversion-behavior/#post-13803397) * Hi [@peterforensys](https://wordpress.org/support/users/peterforensys/) * I hope you are doing well. * Hustle is not able to see the submission for that plugin. * I’m afraid I couldn’t find any workaround for this, since It seems the plugin doesn’t have any hook to trigger after the form submission. * Can you contact the AcyMailing plugin support to check if there is any redirect function on the plugin that would redirect the user to a thank you page? * So you can use the Hustle > Visibility to control how the users see the PopUps * Best Regards Patrick Freitas * Plugin Support [Patrick – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport12/) * (@wpmudevsupport12) * [5 years, 5 months ago](https://wordpress.org/support/topic/acymailing-external-form-conversion-behavior/#post-13852230) * Hi [@peterforensys](https://wordpress.org/support/users/peterforensys/) * I hope you are doing well. * Had you heard back from the plugin developer? * Our developers also suggested a custom function. If the AcyMailing return any call back on the form submit, you can trigger the PopUp close using a function similar to: * ``` jQuery(document).on( 'PLUGINSUBMITACTION',function( e ) { var popup = document.querySelector('.hustle-popup'), closebtn = popup.querySelector( '.hustle-button-close' ); closebtn.click(); }); ``` * You can check with the AcyMailing support if there is any callback action that you can use on the above JavaScript function if so, most of the themes allow adding those custom JS on the theme settings, or you can use a custom JS plugin. * Let us know if you have any further question on this. Best Regards Patrick Freitas * Thread Starter [peterforensys](https://wordpress.org/support/users/peterforensys/) * (@peterforensys) * [5 years, 4 months ago](https://wordpress.org/support/topic/acymailing-external-form-conversion-behavior/#post-13908502) * [@wpmudevsupport12](https://wordpress.org/support/users/wpmudevsupport12/) * Hi! Thank you, I sent your last answer to Acymailing support, lets see what they say. * Thanks, Peter * Plugin Support [Amin – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support2/) * (@wpmudev-support2) * [5 years, 4 months ago](https://wordpress.org/support/topic/acymailing-external-form-conversion-behavior/#post-13948076) * Hello [@peterforensys](https://wordpress.org/support/users/peterforensys/) , * We haven’t heard from you for a while now, so it looks like you no longer need our assistance. * Please feel free to re-open this ticket if needed. * kind regards, Kasia * Thread Starter [peterforensys](https://wordpress.org/support/users/peterforensys/) * (@peterforensys) * [5 years, 4 months ago](https://wordpress.org/support/topic/acymailing-external-form-conversion-behavior/#post-13992525) * Hello [@wpmudev-support2](https://wordpress.org/support/users/wpmudev-support2/) and [@wpmudevsupport12](https://wordpress.org/support/users/wpmudevsupport12/) * I couldn’t solve this. There will be an Acymailing integration in the near future? It would be so cool. * Regards, Peter * Plugin Support [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/) * (@wpmudev-support9) * [5 years, 4 months ago](https://wordpress.org/support/topic/acymailing-external-form-conversion-behavior/#post-13997657) * Hi [@peterforensys](https://wordpress.org/support/users/peterforensys/), * Thank you for following up. * We currently do not have any plans on our roadmap to add any type of integration with Acymaililng. The issue with popup not closing is because of the Acymailing plugin not having any hook to trigger after the form submission. Were you able to confirm with the plugin support/developer if it were possible to use a hook from their plugin for an action after form submit so the hustle popup close function could be triggered? * Best, Jonathan S Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Acymailing: External form conversion behavior?’ is closed to new replies. * ![](https://ps.w.org/wordpress-popup/assets/icon-256x256.gif?rev=3446944) * [Hustle - Email Marketing, Lead Generation, Optins, Popups](https://wordpress.org/plugins/wordpress-popup/) * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-popup/#faq) * [Support Threads](https://wordpress.org/support/plugin/wordpress-popup/) * [Active Topics](https://wordpress.org/support/plugin/wordpress-popup/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-popup/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wordpress-popup/reviews/) * 6 replies * 4 participants * Last reply from: [Imran – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support9/) * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/acymailing-external-form-conversion-behavior/#post-13997657) * Status: resolved