Title: Ad Conversion Problem
Last modified: March 12, 2025

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# Ad Conversion Problem

 *  Resolved [paulmbutler](https://wordpress.org/support/users/paulmbutler/)
 * (@paulmbutler)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/ad-conversion-problem/)
 * I’m having a problem linking the conversions to a WordPress site. Instead of 
   using the HTML method, I went to add the Ads in the settings and pasted the ID.
   Everything seemed to work on the WordPress end, but when going into the account(
   Google side) it says it is not setup. I’ve entered the number again and everything
   is up-to-date as far as plugins. Anyone have any advice or is this a known issue?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/ad-conversion-problem/#post-18357607)
 * Thanks for reaching out [@paulmbutler](https://wordpress.org/support/users/paulmbutler/).
   If you can share the following we can hopefully determine more on this and ensure
   you can complete set up:
    1. Your[ Site Health information](https://i.imgur.com/Rtkmsba.png). You can[ use this form](https://docs.google.com/forms/d/1lhjns2K7c0Ny7ME4gxTcsnYtNUtcMr8BvFpPQi23Y1E/)
       to share privately if preferred.  
    2. When you mention “_but when going into the account (Google side) it says it 
       is not setup_“, can you share a screenshot of this?
 * Let me know if you have any questions with the above. Thank you.
 *  Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * (@jamesosborne)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/ad-conversion-problem/#post-18374251)
 * As we didn’t receive a response I’ll mark this as resolved. Feel free to open
   a new support topic if you continue to encounter issues, or reopen this topic
   and we’d be happy to assist.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Ad Conversion Problem’ is closed to new replies.

 * ![](https://ps.w.org/google-site-kit/assets/icon-256x256.png?rev=3141863)
 * [Site Kit by Google - Analytics, Search Console, AdSense, Speed](https://wordpress.org/plugins/google-site-kit/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-site-kit/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-site-kit/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/google-site-kit/unresolved/)
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## Tags

 * [conversion](https://wordpress.org/support/topic-tag/conversion/)

 * 2 replies
 * 2 participants
 * Last reply from: [James Osborne](https://wordpress.org/support/users/jamesosborne/)
 * Last activity: [1 year, 2 months ago](https://wordpress.org/support/topic/ad-conversion-problem/#post-18374251)
 * Status: resolved