Add do cart Button Error

Viewing 2 replies - 1 through 2 (of 2 total)
  • Peter Lawrenson

    (@lorro)

    1 year, 6 months ago

    Yes, I get that. You could try the debug procedure. Turn off caching and deactivate all plugins except WooCommerce. Does it work properly now? I expect it will. Reactivate plugins one-by-one until it doesn’t work properly to try to identify which plugin is causing the problem.

    ckadenge (woo-hc)

    (@ckadenge)

    1 year, 6 months ago

    Hi @vncsferraz,

    Thank you for reaching out.

    I’m sorry to hear about the issue you’re experiencing with the ‘Add to Cart’ functionality. This is certainly not the expected behavior, and I understand how it can affect your customer’s experience and sales.

    It appears to be a potential issue with your theme or a conflict with one of your plugins. I would recommend you to conduct a conflict test, just as @lorro, has stated. Start by deactivating all plugins except WooCommerce and switch to a default WordPress theme like Twenty Twenty-Four. Then check if the issue persists. If it’s resolved, you know the problem was either with your theme or one of the plugins.

    You can then reactivate everything one by one, checking the functionality each time, to pinpoint what’s causing the problem. Be sure to have a full site backup in place before proceeding further.

    Let us know how it goes.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Add do cart Button Error’ is closed to new replies.

Tags