Hello @delphinedauga,
This sounds like plugin conflict. I’ve put together some possible solutions below which will help identify whether these are potential causes.
Checking for Plugin conflict
All of our themes have been developed following WordPress best practices and as such plugin conflicts are rare. However, these do happen. To test whether you’re issue is being caused by a conflicting plugin please follow the steps below:
1-Deactivate all of your plugins (except the Page Builder if installed).
2-Now check to see if this has resolved any issues you’re experiencing.
3-If the issues are resolved please re-activate each plugin 1 at a time. After each activation check whether the problematic feature is still working.
4-Repeat step 3 until the problem re-occurs. The last plugin activated is the conflicting plugin.
Regards,
Manoj
Unfortunately, no 🙁
I didn’t add any additional plugin expect Duplicate Page that I tested, without results. I tried also to deactivate Contact Form, Mesmerize Companion (and duplicate page) at the same time.
Here the plugins I have :
Sélectionner Contact Form 7
Contact Form 7
Réglages | Désactiver
Juste une autre extension de formulaire de contact. Simple mais souple d’utilisation.
Version 5.1.1 | Par Takayuki Miyoshi | Afficher les détails
Sélectionner Duplicate Page
Duplicate Page
Activer | Supprimer
Permet de dupliquer les articles, les pages et les contenus personnalisés d’un simple clic.
Version 1.7.1 | Par Matt Mullenweg | Afficher les détails
Sélectionner Mesmerize Companion
Mesmerize Companion
Désactiver
The Mesmerize Companion plugin adds drag and drop page builder functionality to the Mesmerize theme.
Version 1.6.110 | Par Horea Radu | Afficher les détails
