Title: Add Theme Error/Add Plugins Error
Last modified: October 28, 2018

---

# Add Theme Error/Add Plugins Error

 *  [rmustafa1](https://wordpress.org/support/users/rmustafa1/)
 * (@rmustafa1)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/add-theme-error-add-plugins-error/)
 * Error in all browser:
    An unexpected error occurred. Something may be wrong with
   WordPress.org or this server’s configuration. If you continue to have problems,
   please try the support forums.
 * My system has proxy server, do I need to set it up ??I tried with WPCF Editor
   plugins but it cannot able to save the details.
 * I cannot able to add plugins & theme directly from net.
 * Please help me

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [JNashHawkins](https://wordpress.org/support/users/jnashhawkins/)
 * (@jnashhawkins)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/add-theme-error-add-plugins-error/#post-10823359)
 * I have no idea what you are asking. Save details? Proxy Server?
 * Maybe a link to the problem on your website or a screen capture might help.
 *  Thread Starter [rmustafa1](https://wordpress.org/support/users/rmustafa1/)
 * (@rmustafa1)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/add-theme-error-add-plugins-error/#post-10823570)
 * When I did health check on wordpress this is the result:
 * Communication with WordPress.org Unable to reach WordPress.org at 198.143.164.252:
   cURL error 7: Failed to connect to wordpress.org port 443: Connection refused
 * Do I need to put my proxy credentials on wp-config file ??? if then what would
   be the syntax ?
 * I cannot able see my online plugins & themes because of this issue.
 *  [Dion](https://wordpress.org/support/users/diondesigns/)
 * (@diondesigns)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/add-theme-error-add-plugins-error/#post-10823843)
 * Make sure your firewall isn’t blocking port 443. Also make sure your proxy server
   supports TLS 1.1+ because communication with wordpress.org requires it.
 *  [Dion](https://wordpress.org/support/users/diondesigns/)
 * (@diondesigns)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/add-theme-error-add-plugins-error/#post-10827163)
 * Accessing a URL from a browser is not the same as accessing a URL from within
   WordPress.
 * The first thing you should do is temporarily disable the proxy server, and then
   check whether the problem goes away. If it does, then the problem is somewhere
   in your proxy server.
 * If this is a localhost install, please check for a “curl” section in the phpinfo()
   page. If one does not exist, then that is your problem…the PHP curl extension
   must be installed. If a “curl” section exists, check the list of supported protocols
   and make sure “https” is listed. Also make sure that the version of OpenSSL (
   displayed just under the list of protocols) is at least 1.0.1, and preferably
   at least 1.0.2.
 * You should also check the PHP error log to see whether some sort of PHP error
   is causing the problem.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Add Theme Error/Add Plugins Error’ is closed to new replies.

 * In: [Localhost Installs](https://wordpress.org/support/forum/localhost-installs/)
 * 4 replies
 * 3 participants
 * Last reply from: [Dion](https://wordpress.org/support/users/diondesigns/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/add-theme-error-add-plugins-error/#post-10827163)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics
