Title: adding CNAME record
Last modified: May 1, 2024

---

# adding CNAME record

 *  [andyvb](https://wordpress.org/support/users/andyvb/)
 * (@andyvb)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/adding-cname-record/)
 * I have to add a CNAME record in directadmin / DNS Records for validation.
 * CNAME : mailpoet1._domainkey.dierenasiel-sssss.be
   VALUE : dkim1.sendingservice.
   net
 * But i have to add a point to the value dkim1.sendingservice.net.
 * If i don’t add the point he puts the domainname behind it like :
   dkim1.sendingservice.
   net.dierenasiel-sssss.be
 * Both methods result in INVALID if I perform the DNS Records check.
   What is the
   solution here? What am i doing wrong?
 * Kind Regards from Belgium
   Andy

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Lynn J.a11n](https://wordpress.org/support/users/lynnjat7/)
 * (@lynnjat7)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/adding-cname-record/#post-17739577)
 * Hi there [@andyvb](https://wordpress.org/support/users/andyvb/),
 * Thanks for bringing this to our attention.
 * It does not sound like you are doing anything wrong, and we have seen similar
   reports today from other MailPoet users, so we are currently investigating what
   might be happening here.
 * Can you share with us the name of your website host, to help us identify any 
   potential patterns here?
 * Thank you!
 *  Plugin Support [Lynn J.a11n](https://wordpress.org/support/users/lynnjat7/)
 * (@lynnjat7)
 * [2 years ago](https://wordpress.org/support/topic/adding-cname-record/#post-17764959)
 * Hi again [@andyvb](https://wordpress.org/support/users/andyvb/),
 * Just checking in to see if you still have questions on this issue. Looking in
   our system, it looks as though your site’s domain is now verified and ready to
   go.
 * If anyone else is struggling with this issue, please note that you can add a 
   period (“.”) at the end of your CNAME records to block the addition of the full
   domain name at the end of the field value.
 * For example, instead of setting up your CNAME record value to be “**dkim1.sendingservice.
   net**” you would enter “**dkim1.sendingservice.net.**” with the final dot.
 * CNAME values entered with the final dot were not recognised by our server as 
   valid field values, but this has now changed. If you are still struggling to 
   verify your domain having added the final dot to the CNAME record values, then
   please make sure you have upgraded MailPoet to the latest version and re-verify.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘adding CNAME record’ is closed to new replies.

 * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564)
 * [MailPoet - Newsletters, Email Marketing, and Automation](https://wordpress.org/plugins/mailpoet/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailpoet/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mailpoet/)
 * [Active Topics](https://wordpress.org/support/plugin/mailpoet/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mailpoet/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mailpoet/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Lynn J.a11n](https://wordpress.org/support/users/lynnjat7/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/adding-cname-record/#post-17764959)
 * Status: not resolved