Title: Adding files not working
Last modified: August 20, 2016

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# Adding files not working

 *  [libis](https://wordpress.org/support/users/libis/)
 * (@libis)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/adding-files-not-workin/)
 * Hi, i am using latest version of WordPress – 3.4.2 and WP filebase.
 * But the plugin not working correctly. After Add file is a page blank, without
   no text about error. Look at [this ](http://www.youtube.com/watch?v=GCKRr4FFLp4)
   video.
 * The file is copied in ftp, but there are no records in database. it is weird.
 * P.S. Sync is not working too.
    Can you help me?
 * [http://wordpress.org/extend/plugins/wp-filebase/](http://wordpress.org/extend/plugins/wp-filebase/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Fabian](https://wordpress.org/support/users/fabifott/)
 * (@fabifott)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/adding-files-not-workin/#post-3214113)
 * Have you tried disabling Id3 tag detection? See [http://wpfilebase.fabi.me/documentation/troubleshooting/](http://wpfilebase.fabi.me/documentation/troubleshooting/)
   for more.
 * What happens when using the browser uploader?
 *  Thread Starter [libis](https://wordpress.org/support/users/libis/)
 * (@libis)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/adding-files-not-workin/#post-3214116)
 * i tried many options, but no option did not works.
 * i dont know what i try next 🙁 Still is a blank page after clicking button Add
   file, but file is copying on FTP server, but database is still empty, without
   any records in database.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Adding files not working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-filebase_ffff6e.svg)
 * [WP-Filebase Download Manager](https://wordpress.org/plugins/wp-filebase/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-filebase/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-filebase/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-filebase/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-filebase/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-filebase/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [libis](https://wordpress.org/support/users/libis/)
 * Last activity: [13 years, 6 months ago](https://wordpress.org/support/topic/adding-files-not-workin/#post-3214116)
 * Status: not resolved