Title: Adding items not working
Last modified: August 14, 2018

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# Adding items not working

 *  [duffyb](https://wordpress.org/support/users/duffyb/)
 * (@duffyb)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/adding-items-not-working/)
 * I think you are on to something and I really hope this continues to develop. 
   It would be awesome if this plugin worked to create an order from our website
   and then pay with paypal here so that we could use our card reader. I have tested
   on several devices and continue to have trouble.
    Here is what i have tested 
   so far On the iphone 8 – go to the dashboard, load a pending order, check product
   information, send to Paypal Here – the orders goes to Paypal Here and is ready
   to process – CHECK! However, the order can NOT be edited before sending to Paypal
   Here (shipping, taxes etc) Still on iphone 8 – go to the dashboard, create a 
   new order, view all the items, click on the items and nothing happens – NO NEW
   ORDER is created nor does product detail come up to show options – NOT WORKING
 * On ipad – go to dashboard to create a new order – same as phone can’t add an 
   item so can’t create a sale – NOT WORKING
    on ipad – We have the Woo POS plugin
   from Actuality. I loaded a test order, selected paypal here and it loaded the
   order into the paypal here app – CHECK! Now to test the payment completion. (
   but only when the app was closed before hitting the load button – if the app 
   was already open it switched to the app screen but did not bring in the order.)
 * on my laptop from safari – I created an order, successfully added a product, 
   CAN NOT edit the shipping and tax information for an out of town show with customer
   pick up. So even if i could then transfer the order to Paypal Here – which i 
   can’t because it is only for an app on a mobile device – the order would be wrong.
   I need to be able to edit the order before sending it to Paypal Here. I did see
   that I can create the order from the website on my laptop then load the mobile
   page on my phone, transfer the order to paypal here then edit the order and process
   the payment. sort of works but not ideal
    Also – on the order creation page there
   is a page not found error in the title bar
 * At this point it looks like the only way to use this is with an ipad and the 
   POS plugin. It would be great to be able to use it from any mobile device including
   a phone.
 * Thank you – I look forward to watching this develop
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fadding-items-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [angelleyesupport](https://wordpress.org/support/users/angelleyesupport/)
 * (@angelleyesupport)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/adding-items-not-working/#post-10593860)
 * Hi There,
 * Thanks for contacting here, Allow me to guide you here.
    The plugin is developer
   to be used on Mobile ( android or IOS any ) as long as that mobile supports PayPal
   here app. We are testing this on both iPhone and Android and for us its working
   fine like a charm.
 * I have visited your site on my mobile and it works well without any trouble. 
   But I do see some delays which I suppose are related to your site especially,
   like there can be some Javascript mixing from other plugin or maybe some cache
   that would be slowing down the JS processing. On my site it works fine without
   any trouble.
 * If you go to your site on mobile and see pending orders you will see one order
   which I have created using my android phone.
    But there can be many improvements
   and we have planned adjustments as well. We will really appreciate your feedback
   in improving that process. So do share your feedback please.
 * For now , I dont see any issues with the plugin in general but with your siter
   overall performance. If you get that sorted I’m sure our plugin would work fast
   as expected.
 * let me know if you have any other questions or concerns.
    Thanks!

Viewing 1 replies (of 1 total)

The topic ‘Adding items not working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/woo-paypal-here_dee9f6.svg)
 * [PayPal Here for WooCommerce](https://wordpress.org/plugins/woo-paypal-here/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-paypal-here/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-paypal-here/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-paypal-here/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-paypal-here/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-paypal-here/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [angelleyesupport](https://wordpress.org/support/users/angelleyesupport/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/adding-items-not-working/#post-10593860)
 * Status: not resolved