Title: Adding New Widget Error Last modified: August 2, 2017 --- # Adding New Widget Error * Resolved [blaise25](https://wordpress.org/support/users/blaise25/) * (@blaise25) * [8 years, 10 months ago](https://wordpress.org/support/topic/adding-new-widget-error/) * Adding a new widget using the latest version of Jetpack does not work. I tried to add Jetpack Social Media Icons on the Primary Widget. When I add data for Facebook etc. the data disappear after saving. Same with adding Text Widget, texts disappear. Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/adding-new-widget-error/page/2/?output_format=md) [→](https://wordpress.org/support/topic/adding-new-widget-error/page/2/?output_format=md) * [synchronista](https://wordpress.org/support/users/synchronista/) * (@synchronista) * [8 years, 10 months ago](https://wordpress.org/support/topic/adding-new-widget-error/#post-9372196) * And if you try to modify a widget, it all disappears. It’s like it doesn’t save at all. * This is a brand new problem as of today’s update, and I have isolated it to Jetpack. * [PavelCech](https://wordpress.org/support/users/pavelcech/) * (@pavelcech) * [8 years, 10 months ago](https://wordpress.org/support/topic/adding-new-widget-error/#post-9372423) * This is ridiculous! Testing department sucks 🙁 WP team should be example for other developers… * I am rolling back and will wait for other updates (bugs, grrrrr) - This reply was modified 8 years, 10 months ago by [PavelCech](https://wordpress.org/support/users/pavelcech/). * [neelchan](https://wordpress.org/support/users/neelchan/) * (@neelchan) * [8 years, 10 months ago](https://wordpress.org/support/topic/adding-new-widget-error/#post-9372785) * Having the same problem! * Scared to update all our websites … :/ I’ve contacted Automattic about this problem … * [@pavelcech](https://wordpress.org/support/users/pavelcech/), I saw your problem with WPML, hope I don’t have that either, but for now I’m not updating jetpack and will wait for version 5.3! * I’m thinking that they didn’t test jetpack version 5.2 on a WP version 4.8, because in WP 4.8 the text widget changed (they added a wysiwyg “Visual & Text” interface to it). * I hate it when I have to roll back to older versions … * [asullivn](https://wordpress.org/support/users/asullivn/) * (@asullivn) * [8 years, 10 months ago](https://wordpress.org/support/topic/adding-new-widget-error/#post-9373856) * Same. If I edit an existing Visual Editor widget (for text or html) no text is visible. If I create a new Visual Edit widget, I can’t type anything. * This is definitely a bug that occurred with the latest update. * [neelchan](https://wordpress.org/support/users/neelchan/) * (@neelchan) * [8 years, 10 months ago](https://wordpress.org/support/topic/adding-new-widget-error/#post-9373992) * [@asullivn](https://wordpress.org/support/users/asullivn/), I’ve contacted Automattic about this and they replied. They are currently working on the bug, within “ the next day or so” they expect a new version. * [envacademy](https://wordpress.org/support/users/envacademy/) * (@envacademy) * [8 years, 10 months ago](https://wordpress.org/support/topic/adding-new-widget-error/#post-9374374) * “The next day or so”. Eurgh! * [Daniel](https://wordpress.org/support/users/dhoffmann/) * (@dhoffmann) * [8 years, 9 months ago](https://wordpress.org/support/topic/adding-new-widget-error/#post-9380102) * For a quick fix maybe this helps: [https://wordpress.org/support/topic/5-2-breaks-text-and-tinymce-widgets/#post-9379121](https://wordpress.org/support/topic/5-2-breaks-text-and-tinymce-widgets/#post-9379121) * [asullivn](https://wordpress.org/support/users/asullivn/) * (@asullivn) * [8 years, 9 months ago](https://wordpress.org/support/topic/adding-new-widget-error/#post-9391647) * I’m not sure what happened to the “next day or so,” but this is frustrating. [@neelchan](https://wordpress.org/support/users/neelchan/) – Any word on the bug update? I wish I had the tech savvy to do @dhaffman’s quick fix. * Can anyone point me to a link where I can learn how to roll back to the previous version? - This reply was modified 8 years, 9 months ago by [asullivn](https://wordpress.org/support/users/asullivn/). * [Daniel](https://wordpress.org/support/users/dhoffmann/) * (@dhoffmann) * [8 years, 9 months ago](https://wordpress.org/support/topic/adding-new-widget-error/#post-9392248) * Use the Plugin WP Rollback 🙂 * [asullivn](https://wordpress.org/support/users/asullivn/) * (@asullivn) * [8 years, 9 months ago](https://wordpress.org/support/topic/adding-new-widget-error/#post-9392338) * [@dhoffman](https://wordpress.org/support/users/dhoffman/) – Thank you! I hope they get this fixed!! * [asullivn](https://wordpress.org/support/users/asullivn/) * (@asullivn) * [8 years, 9 months ago](https://wordpress.org/support/topic/adding-new-widget-error/#post-9392433) * Rollback to 5.2 doesn’t work. I guess I need to go farther back. * [asullivn](https://wordpress.org/support/users/asullivn/) * (@asullivn) * [8 years, 9 months ago](https://wordpress.org/support/topic/adding-new-widget-error/#post-9392444) * Okay. Rollback 5.1 does the trick!! Thanks so much [@dhoffman](https://wordpress.org/support/users/dhoffman/). 🙂 * [Daniel](https://wordpress.org/support/users/dhoffmann/) * (@dhoffmann) * [8 years, 9 months ago](https://wordpress.org/support/topic/adding-new-widget-error/#post-9392447) * yes, you have to go back to 5.1. * [lamday](https://wordpress.org/support/users/lamdayap/) * (@lamdayap) * [8 years, 9 months ago](https://wordpress.org/support/topic/adding-new-widget-error/#post-9408216) * Hi All, * Sorry about the delay in writing back to you. A patch was released to fix up this issue in Jetpack version 5.2.1 – Please update to the latest version to get this patch. * [Daniel](https://wordpress.org/support/users/dhoffmann/) * (@dhoffmann) * [8 years, 9 months ago](https://wordpress.org/support/topic/adding-new-widget-error/#post-9414907) * This does not fix it at all. When I use for example siteorigins pagebuilder and a layout inside a widget area, the editor is still blocked. I can’t make any changes. * Using 5.1 and everything works fine. - This reply was modified 8 years, 9 months ago by [Daniel](https://wordpress.org/support/users/dhoffmann/). - This reply was modified 8 years, 9 months ago by [Daniel](https://wordpress.org/support/users/dhoffmann/). Viewing 15 replies - 1 through 15 (of 16 total) 1 [2](https://wordpress.org/support/topic/adding-new-widget-error/page/2/?output_format=md) [→](https://wordpress.org/support/topic/adding-new-widget-error/page/2/?output_format=md) The topic ‘Adding New Widget Error’ is closed to new replies. * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237) * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/) * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq) * [Support Threads](https://wordpress.org/support/plugin/jetpack/) * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/) ## Tags * [editor](https://wordpress.org/support/topic-tag/editor/) * [text](https://wordpress.org/support/topic-tag/text/) * [widget](https://wordpress.org/support/topic-tag/widget/) * 16 replies * 8 participants * Last reply from: [asullivn](https://wordpress.org/support/users/asullivn/) * Last activity: [8 years, 9 months ago](https://wordpress.org/support/topic/adding-new-widget-error/page/2/#post-9416311) * Status: resolved