Title: Adding user doesn't work Last modified: August 24, 2016 --- # Adding user doesn't work * [Zee](https://wordpress.org/support/users/gphx/) * (@gphx) * [11 years, 1 month ago](https://wordpress.org/support/topic/adding-user-doesnt-work/) * When I add a user to the front-end, and then login with the details in the email( tried with both username AND email address), it just doesn’t log in – throws an error instead. * The new user does show up in the normal admin back-end though. Can’t figure out what the issue is. * EDIT: I should mention I’m using it with WooCommerce, and the users are being added to the default ‘Customer’ role. * [https://wordpress.org/plugins/wp-user-frontend/](https://wordpress.org/plugins/wp-user-frontend/) Viewing 15 replies - 1 through 15 (of 15 total) * Plugin Author [weDevs](https://wordpress.org/support/users/wedevs/) * (@wedevs) * [11 years, 1 month ago](https://wordpress.org/support/topic/adding-user-doesnt-work/#post-6084504) * Can you please tell me what was the error? * Thread Starter [Zee](https://wordpress.org/support/users/gphx/) * (@gphx) * [11 years, 1 month ago](https://wordpress.org/support/topic/adding-user-doesnt-work/#post-6084542) * Strangely the error message is blank. It just shows the error bar and exclamation icon, and that’s it. No text appears. * Plugin Author [weDevs](https://wordpress.org/support/users/wedevs/) * (@wedevs) * [11 years, 1 month ago](https://wordpress.org/support/topic/adding-user-doesnt-work/#post-6084584) * You might be using any security plugin that is causing the error message to be blank. * Please deactivate all your plugins except WooCommerce and WP User Frontend and check for plugin conflicts. * Thread Starter [Zee](https://wordpress.org/support/users/gphx/) * (@gphx) * [11 years, 1 month ago](https://wordpress.org/support/topic/adding-user-doesnt-work/#post-6084591) * You’re right, it was iThemes Security plugin which was blanking out the error message. * The error is: * > ERROR: The password you entered for the username testuser is incorrect. Lost > your password? * Plugin Author [weDevs](https://wordpress.org/support/users/wedevs/) * (@wedevs) * [11 years, 1 month ago](https://wordpress.org/support/topic/adding-user-doesnt-work/#post-6084629) * So is your problem solved now? * Thread Starter [Zee](https://wordpress.org/support/users/gphx/) * (@gphx) * [11 years, 1 month ago](https://wordpress.org/support/topic/adding-user-doesnt-work/#post-6084645) * No, I still have the issue. * Thread Starter [Zee](https://wordpress.org/support/users/gphx/) * (@gphx) * [11 years, 1 month ago](https://wordpress.org/support/topic/adding-user-doesnt-work/#post-6084658) * It still does not recognise the user’s login details. * Plugin Author [weDevs](https://wordpress.org/support/users/wedevs/) * (@wedevs) * [11 years, 1 month ago](https://wordpress.org/support/topic/adding-user-doesnt-work/#post-6084689) * If you are suspecting that WP User Frontend is causing you the issue, then please deactivate that and check with the default system. I mean, 1. Register an user with WP User Frontend registration form. 2. Deactivate WP User Frontend. 3. Try logging with the user credentials you used with WP User Frontend registration form. * Please test the above and let me know 🙂 * Thread Starter [Zee](https://wordpress.org/support/users/gphx/) * (@gphx) * [11 years, 1 month ago](https://wordpress.org/support/topic/adding-user-doesnt-work/#post-6084694) * Thanks for the reply. * I tested the above, and it still throws an error (the password is incorrect) when I try to log in with the credentials. WP User Frontend generates a password which is emailed to user – it’s a fantastic feature BUT I find the password doesn’t work. * If I manually add a user via the backend, it usually asks me to enter a password and these credentials work just fine. So I think there’s an issue with the WPUF password generator. * Plugin Author [weDevs](https://wordpress.org/support/users/wedevs/) * (@wedevs) * [11 years, 1 month ago](https://wordpress.org/support/topic/adding-user-doesnt-work/#post-6084708) * Hello, * Please allow me some time to check the whole process. * Thanks. * Thread Starter [Zee](https://wordpress.org/support/users/gphx/) * (@gphx) * [11 years, 1 month ago](https://wordpress.org/support/topic/adding-user-doesnt-work/#post-6084723) * Thanks, appreciate it! Looking forward to your findings 🙂 * Thread Starter [Zee](https://wordpress.org/support/users/gphx/) * (@gphx) * [11 years, 1 month ago](https://wordpress.org/support/topic/adding-user-doesnt-work/#post-6084737) * Any luck? * Plugin Author [weDevs](https://wordpress.org/support/users/wedevs/) * (@wedevs) * [11 years, 1 month ago](https://wordpress.org/support/topic/adding-user-doesnt-work/#post-6084738) * Hello, * Actually i was not able to test in local mood. Can you please post in our support forum- wedevs.com/support. * Thread Starter [Zee](https://wordpress.org/support/users/gphx/) * (@gphx) * [11 years, 1 month ago](https://wordpress.org/support/topic/adding-user-doesnt-work/#post-6084739) * Thanks – I’ve just created a topic on your support forum, with live link and details: [https://wedevs.com/support/topic/adding-users-via-frontend-login-issue/](https://wedevs.com/support/topic/adding-users-via-frontend-login-issue/) * Plugin Author [weDevs](https://wordpress.org/support/users/wedevs/) * (@wedevs) * [11 years ago](https://wordpress.org/support/topic/adding-user-doesnt-work/#post-6084742) * Hello, * Our support team will help you to solve your issue. * Thanks. Viewing 15 replies - 1 through 15 (of 15 total) The topic ‘Adding user doesn't work’ is closed to new replies. * ![](https://ps.w.org/wp-user-frontend/assets/icon-256x256.gif?rev=2818776) * [User Frontend: AI Powered Frontend Posting, User Directory, Profile, Membership & User Registration](https://wordpress.org/plugins/wp-user-frontend/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-user-frontend/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-user-frontend/) * [Active Topics](https://wordpress.org/support/plugin/wp-user-frontend/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-user-frontend/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-user-frontend/reviews/) * 15 replies * 2 participants * Last reply from: [weDevs](https://wordpress.org/support/users/wedevs/) * Last activity: [11 years ago](https://wordpress.org/support/topic/adding-user-doesnt-work/#post-6084742) * Status: not resolved