Title: Additional Cart Data Missing
Last modified: January 2, 2026

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# Additional Cart Data Missing

 *  Resolved [deankwpsf415](https://wordpress.org/support/users/deankwpsf415/)
 * (@deankwpsf415)
 * [4 months, 4 weeks ago](https://wordpress.org/support/topic/additional-cart-data-missing-2/)
 * Hi Simple Cart!
 * We have an issue with our cart. We have two additional fields that people use
   when checking out, and that data isn’t making it’s way into our report (you created
   a custom CSV exporter for us). I feel like this happened before and the update
   fixed it, but we’re on 5.2.4. Any advice would be helpful!
 * Dean
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fadditional-cart-data-missing-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [4 months, 4 weeks ago](https://wordpress.org/support/topic/additional-cart-data-missing-2/#post-18772526)
 * Thank you for reaching out to us. Are you referring to the following addon?
 * [https://www.tipsandtricks-hq.com/ecommerce/wp-simple-cart-collect-customer-input-in-the-shopping-cart-4396](https://www.tipsandtricks-hq.com/ecommerce/wp-simple-cart-collect-customer-input-in-the-shopping-cart-4396)
 * Kind regards.
 *  Thread Starter [deankwpsf415](https://wordpress.org/support/users/deankwpsf415/)
 * (@deankwpsf415)
 * [4 months, 2 weeks ago](https://wordpress.org/support/topic/additional-cart-data-missing-2/#post-18781565)
 * Yes that’s the one. We have a report generator under ‘Tools’ (you sent that to
   us) and it would add the data from those fields to the exported file. The data
   is no longer showing up in the report.
 *  Plugin Contributor [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [4 months, 2 weeks ago](https://wordpress.org/support/topic/additional-cart-data-missing-2/#post-18781663)
 * Thank you for sharing more information. Please use the following contact form
   to get in contact with our developers. We are not allowed to discuss premium 
   addons here.
 * [https://support.tipsandtricks-hq.com/customer-support](https://support.tipsandtricks-hq.com/customer-support)
 * Kind regards.

Viewing 3 replies - 1 through 3 (of 3 total)

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to reply to this topic.

 * ![](https://ps.w.org/wordpress-simple-paypal-shopping-cart/assets/icon-128x128.
   png?rev=2722490)
 * [Simple Shopping Cart](https://wordpress.org/plugins/wordpress-simple-paypal-shopping-cart/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-simple-paypal-shopping-cart/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wordpress-simple-paypal-shopping-cart/)
 * [Active Topics](https://wordpress.org/support/plugin/wordpress-simple-paypal-shopping-cart/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-simple-paypal-shopping-cart/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wordpress-simple-paypal-shopping-cart/reviews/)

 * 3 replies
 * 4 participants
 * Last reply from: [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * Last activity: [4 months, 2 weeks ago](https://wordpress.org/support/topic/additional-cart-data-missing-2/#post-18781663)
 * Status: resolved