Title: Additional field problem Last modified: August 31, 2016 --- # Additional field problem * [arcturus6](https://wordpress.org/support/users/arcturus6/) * (@arcturus6) * [10 years, 3 months ago](https://wordpress.org/support/topic/additional-field-problem-1/) * Hello, after new update my additionial field dont show in checkout. Before it was ok. What can I do with that?? Thank you for help!!! * [https://wordpress.org/plugins/woocommerce-checkout-manager/](https://wordpress.org/plugins/woocommerce-checkout-manager/) Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/topic/additional-field-problem-1/page/2/?output_format=md) [→](https://wordpress.org/support/topic/additional-field-problem-1/page/2/?output_format=md) * [Michael Visser](https://wordpress.org/support/users/visser/) * (@visser) * [10 years, 2 months ago](https://wordpress.org/support/topic/additional-field-problem-1/#post-7110884) * Hi arcturus6, please update to the 4.0.1 Plugin update and if this persists please ping this topic so we can look at this together. 🙂 * Thread Starter [arcturus6](https://wordpress.org/support/users/arcturus6/) * (@arcturus6) * [10 years, 2 months ago](https://wordpress.org/support/topic/additional-field-problem-1/#post-7110885) * Hi, thank you very much, it looks that it works now! One more question, is there any way how ti hide a field “Company name”? I cant find it, so I am not sure, if this option is available now. Kind regards, arcturus * [Michael Visser](https://wordpress.org/support/users/visser/) * (@visser) * [10 years, 2 months ago](https://wordpress.org/support/topic/additional-field-problem-1/#post-7110886) * Hi there, I’ve read a similar comment when I was looking at the Plugin reviews. We should be able to do this, I’ll look at this tomorrow 🙂 * [Michael Visser](https://wordpress.org/support/users/visser/) * (@visser) * [10 years, 2 months ago](https://wordpress.org/support/topic/additional-field-problem-1/#post-7110888) * Hi arcturus6, for the next fortnight I’m going to focus on fixing issues and not adding features. Can you include some screenshots to explain what you want to do and I will implement this in a fortnight as part of a minor Plugin update 🙂 * [raunch](https://wordpress.org/support/users/raunch/) * (@raunch) * [10 years, 2 months ago](https://wordpress.org/support/topic/additional-field-problem-1/#post-7110889) * Woocommerce Version 2.5.5 wordpress 4.4.2 checkout manager v 4.0.1 * I can’t see any of my options I input into the “placeholder” field for the Additional fields. The Label appears on the check out page, but none of the choices. Each choice is separated with a | pipe in the placeholder field . I’ve tried it for radio button, check box, select options, and none of them appear on the checkout page. I don’t know how to do CSS to use the Abrreviations to see if that would fix it. [http://www.bewholeagainfarm.com/shop](http://www.bewholeagainfarm.com/shop) * [raunch](https://wordpress.org/support/users/raunch/) * (@raunch) * [10 years, 2 months ago](https://wordpress.org/support/topic/additional-field-problem-1/#post-7110890) * I’m trying to all my customers to choose which of our local pick-up locations they will meet us at to pick-up their raw milk. These are the placeholders I’m using. |Farm 15659 Highway Y, Excelsior Springs, MO|Tues. 3:30-3:45 p.m. Kearney Country Mart Parking Lot|Tues.4:20-4:45 p.m. Tiffany Fellowship Church|Tues. 5-5:15 p.m. Gladstone AMF Lanes|Tues. 5:45-6:05 p.m. Brookside Wornall Baptist Church|Tues. 6:20-6:30 p.m. Home Depot 4707 E Bannister Rd, KCMO|Tues. 6:45-7: 00 p.m. Lees’ Summit Lowe’s|Tues. 7:10 p.m. Independence Speaks|Tues. 7:45-8: 00 p.m. Liberty Mother Nature’s |Sat. 7:30-7:45 a.m. English Landing Park Pavillon, off Hwy 9 behind the fire station, Parkville|Sat. 8:00-8:15 a.m.  City Market Area: 209 Delaware St, KCMO|Sat. 8:40-8:50 a.m. 10641 State Line Rd (Former Amaco next to QT)|Sat.  9:00-9:15 a.m. Lowe’s 1700 W 133rd, KCMO|Sat. 9:35-9:45 a.m. Brywood Shopping Center 8700 E 63rd St, KCMO|Sat. 9:50-10:00 a.m. 3901 Blue Ridge Cutoff, Kansas City, MO|Sat. 10:10-10:20 a.m. QT 720 NE Parvin Rd|Sat. 10:35- 10:45 a.m. Liberty Lowe’s 1920 North Stewart Rd, Liberty * I’ve also tried a test label with placeholders entered like this test1|test2| test3 * [Michael Visser](https://wordpress.org/support/users/visser/) * (@visser) * [10 years, 1 month ago](https://wordpress.org/support/topic/additional-field-problem-1/#post-7110892) * Hi raunch, can you please update to the 4.0.2 Plugin update and confirm if this perists. I’ll look at this tomorrow morning if it’s still happening. * [artscopestl](https://wordpress.org/support/users/artscopestl/) * (@artscopestl) * [10 years, 1 month ago](https://wordpress.org/support/topic/additional-field-problem-1/#post-7110893) * Hi Visser, For what it’s worth, I’m also having the problem that my additional fields don’t show up in my checkout form. I was also having the problem that the order of the fields in the form was completely jumbled, but the 4.0.2 update seems to have fixed that. Thanks! * [rachaelrobins](https://wordpress.org/support/users/rachaelrobins/) * (@rachaelrobins) * [10 years, 1 month ago](https://wordpress.org/support/topic/additional-field-problem-1/#post-7110894) * Hi, I just updated to version 4.0.2 and I’m still having the problem of the additional fields not showing at checkout. * [rachaelrobins](https://wordpress.org/support/users/rachaelrobins/) * (@rachaelrobins) * [10 years, 1 month ago](https://wordpress.org/support/topic/additional-field-problem-1/#post-7110895) * Hi please disregard my question – it is working. Forgot to select the switches! * [Michael Visser](https://wordpress.org/support/users/visser/) * (@visser) * [10 years, 1 month ago](https://wordpress.org/support/topic/additional-field-problem-1/#post-7110896) * Woop! I’m going to mark this topic as resolved, if the above issue happens again please bump this topic or create a new topic. * [Michael Visser](https://wordpress.org/support/users/visser/) * (@visser) * [10 years, 1 month ago](https://wordpress.org/support/topic/additional-field-problem-1/#post-7110897) * Hi artscopestl, is the issue with additional fields not showing in Checkout still relevant after updating to 4.0.2? * [Michael Visser](https://wordpress.org/support/users/visser/) * (@visser) * [10 years, 1 month ago](https://wordpress.org/support/topic/additional-field-problem-1/#post-7110898) * Hi artscopestl, is the issue with additional fields not showing in Checkout still relevant after updating to 4.0.2? * [raunch](https://wordpress.org/support/users/raunch/) * (@raunch) * [10 years, 1 month ago](https://wordpress.org/support/topic/additional-field-problem-1/#post-7110899) * I’m personally still not able to see the additional field options after updating to 4.0.2. I’m not sure if I’m just doing something wrong in how I’m typing them into the Placeholder box? |test 1|test 2|test 3| I’ve tried with no bar in front of the first option, and no bar after the last one, etc. If I choose “Select Options” I get a drop down on the checkout page, but none of the options appear in the drop down. If I do radio button, checkbox, etc. nothing appears other than the title. On the switches page, the only box I have checked is “After Order Notes” for the position. * [artscopestl](https://wordpress.org/support/users/artscopestl/) * (@artscopestl) * [10 years, 1 month ago](https://wordpress.org/support/topic/additional-field-problem-1/#post-7110900) * yes, the jumbled field order resolved with 4.0.2, but i’m still not able to see the additional fields. Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/topic/additional-field-problem-1/page/2/?output_format=md) [→](https://wordpress.org/support/topic/additional-field-problem-1/page/2/?output_format=md) The topic ‘Additional field problem’ is closed to new replies. * ![](https://ps.w.org/woocommerce-checkout-manager/assets/icon-256x256.jpg?rev =2911736) * [Checkout Field Manager (Checkout Manager) for WooCommerce](https://wordpress.org/plugins/woocommerce-checkout-manager/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-checkout-manager/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-checkout-manager/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-checkout-manager/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-checkout-manager/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-checkout-manager/reviews/) * 19 replies * 5 participants * Last reply from: [Michael Visser](https://wordpress.org/support/users/visser/) * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/additional-field-problem-1/page/2/#post-7110904) * Status: not a support question