Title: Address validation error
Last modified: May 10, 2018

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# Address validation error

 *  [sepride](https://wordpress.org/support/users/sepride/)
 * (@sepride)
 * [8 years ago](https://wordpress.org/support/topic/address-validation-error/)
 * A summer camp registration form on a website I support recently stopped processing
   correctly over to PayPal. We have been using it for months, but just as of the
   last few days it started throwing this error:
 * There’s a problem with your shipping address.
    Please return to the merchant 
   and update your information, including your city, state, and ZIP code.
 * Any thoughts? I made sure there was accurate address information in every field,
   including something in the optional Address 2 line. The country being used is“
   United States.”
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Faddress-validation-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Graham](https://wordpress.org/support/users/aerin/)
 * (@aerin)
 * [8 years ago](https://wordpress.org/support/topic/address-validation-error/#post-10281699)
 * It looks like PayPal has become more struct on the address formats. The fields
   have to exactly match those in the paypal database (state, zip, country)
 * I’m not really sure how to fix this as it seems a lot of different platforms 
   are reporting the same issue and I can’t control what people enter into the fields.
   For example they could enter: America, USA, US, United States etc.
 * One possible option is to disable address processing. You would still get the
   details in the notification email but the data wouldn’t be passed to PayPal.

Viewing 1 replies (of 1 total)

The topic ‘Address validation error’ is closed to new replies.

 * ![](https://ps.w.org/quick-paypal-payments/assets/icon-128x128.png?rev=3412386)
 * [Quick Paypal Payments](https://wordpress.org/plugins/quick-paypal-payments/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Graham](https://wordpress.org/support/users/aerin/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/address-validation-error/#post-10281699)
 * Status: not resolved